The Role
Senior Business Analyst responsible for eliciting and documenting requirements, translating them into user stories and acceptance criteria, managing backlogs, and facilitating Agile ceremonies. The role bridges business stakeholders, engineering, and QA teams; supports UAT planning and execution; conducts gap analyses and workflow mapping; and produces BRDs, process flows, data dictionaries, and use case documentation. Experience in clinical trials, healthcare IT, regulated software, APIs, and multi-vendor delivery is advantageous.
Summary Generated by Built In
3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last.
We are building the future of enterprise AI. 🌟 Accomplished Tech Visionary: Elevate your expertise to new heights at 3Pillar, the premier destination for trailblazing professionals like yourself. Picture collaborating with industry leaders and serving as a critical bridge between stakeholders and an elite engineering team building technology that advances healthcare globally. Your role goes beyond gathering requirements; you will shape the direction of our client platform by transforming complex clinical research needs into actionable engineering deliverables.
Join us and spearhead the charge toward a product future that transcends the ordinary. 🔮🌐 You will be focused on eliciting and documenting business requirements from stakeholders, facilitating agile ceremonies, and ensuring that development teams have clear, testable, and well-prioritized specifications to deliver against.
Requirement
- Facilitate effective communication with client project stakeholders regarding project status, requirements clarity, and delivery recommendations.
- Elicit, document, and manage business requirements from product owners and stakeholders.
- Translate requirements into well-defined user stories, acceptance criteria, and functional specifications in Jira/Confluence.
- Facilitate backlog grooming, sprint planning, and stakeholder review sessions in collaboration with engineering and QA.
- Conduct gap analyses and workflow mapping to identify process improvements on the BX platform.
- Support UAT (user acceptance testing) planning, test script preparation, and stakeholder sign-off.
- Produce clear documentation including BRDs, process flows, data dictionaries, and use case diagrams.
- Engage in agile software development including daily stand-ups, sprint planning, team retrospectives, and governance activities.
Responsibilities
Experience/expertise in the following areas specified below:
Elicit and document requirements from business and technical stakeholders in a software product environment Author user stories, acceptance criteria, BRDs, and process documentation to a high standard Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence Support UAT planning and execution, serving as a liaison between business and QA teams
Must-Have Skills & Tools: Methodologies:
Agile/Scrum Tools: Jira, Confluence
Slack/Teams Deliverables: User stories, BRDs, process flow diagrams, data dictionaries, use cases
Good to Have Skills:
Experience in clinical trials, healthcare IT, or regulated software environments (GxP, 21 CFR Part 11) 3+ years of business analysis experience in a software product or professional services environment.
Proven ability to communicate technical concepts clearly to non-technical audiences.
Strong interpersonal and stakeholder management skills. English proficiency.
Desired
CBAP or equivalent business analysis certification.
Familiarity with API concepts and ability to review technical specifications.
Experience in a multi-vendor delivery model.
Excellent problem-solving skills and a proactive attitude towards challenges.
What is it like working for 3Pillar Global?
Imagine a flexible work environment – whether it’s the office, your home, or a blend of both.
From interviews to onboarding, we embody a remote-first approach.
You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.
Our professional services model enables us to accelerate career growth and development opportunities – across projects, offerings, and industries.
We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity – globally and locally.
Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!
Skills Required
- Experience eliciting and documenting requirements from business and technical stakeholders in a software product environment
- Experience authoring user stories, acceptance criteria, BRDs, and process documentation
- Experience facilitating Agile ceremonies and managing backlog priorities
- Experience with Jira and Confluence
- Experience supporting UAT planning and execution
- At least 3 years of business analysis experience in a software product or professional services environment
- Experience in clinical trials, healthcare IT, or regulated software environments
- Knowledge of GxP or 21 CFR Part 11
- Strong communication skills with technical and non-technical audiences
- Strong interpersonal and stakeholder management skills
- English proficiency
- CBAP or equivalent business analysis certification
- Familiarity with API concepts and technical specifications
- Experience in a multi-vendor delivery model
- Excellent problem-solving skills and a proactive attitude
3Pillar Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 3Pillar Global and has not been reviewed or approved by 3Pillar Global.
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Leave & Time Off Breadth — Generous PTO, paid holidays, and paid sick time appear to be part of the core offering, with mentions of unlimited PTO in some contexts. These elements create a generally solid time‑off foundation that pairs well with remote work practices.
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Healthcare Strength — Benefits consistently include health insurance, and in some places employer‑paid healthcare is noted. This supports the view that core medical coverage is dependable even if not uniquely rich.
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Wellbeing & Lifestyle Benefits — Remote‑work flexibility and a stated focus on well‑being feature prominently in public materials and profiles. These lifestyle‑oriented practices are frequently cited alongside the standard benefits set.
3Pillar Global Insights
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The Company
What We Do
3Pillar Global builds breakthrough software products that power digital businesses. 3Pillar is an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. Leveraging a lean and agile approach, 3Pillar delivers value-generating, digital solutions with specialized product strategy and management, user experience design, as well as software and data engineering expertise across mobile, cloud, and disruptive technologies.
