Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Business Analysis & Solution Delivery
- Gather, analyze, document, and manage business and functional requirements.
- Translate requirements into BRDs, functional specifications, user stories, process flows, and acceptance criteria.
- Analyze current- and future-state processes to identify gaps and improvement opportunities.
- Partner with application, development, integration, testing, and support teams to deliver solutions.
- Maintain a working understanding of enterprise applications, integrations, data flows, APIs, and system dependencies.
- Support application enhancements, automation, optimization, UAT, deployment, and post-production activities.
- Coordinate with vendors and implementation partners to deliver requirements and resolve issues.
- Track project risks, dependencies, defects, and deliverables through to closure.
- Prepare project dashboards, status reports, and management updates.
Data Analytics & Business Intelligence
- Analyze large datasets from multiple sources to identify trends, patterns, anomalies, and business opportunities.
- Perform data validation, reconciliation, and quality checks.
- Develop Power BI dashboards, reports, KPIs, and management insights.
- Use Advanced Excel and SQL for data extraction, analysis, and reporting.
- Conduct root-cause analysis and translate findings into actionable recommendations.
- Identify opportunities for automation, optimization, cost reduction, and improved business performance.
Stakeholder & Vendor Management
- Serve as the bridge between business and technology teams.
- Communicate analytical findings and recommendations clearly to stakeholders and leadership.
- Lead requirement workshops, presentations, solution reviews, and UAT discussions.
- Coordinate with vendors and cross-functional teams to ensure timely delivery.
- 4+ years of experience as a Business Analyst / Senior Business Analyst in an enterprise IT environment.
- Strong experience in requirements gathering, business process analysis, and stakeholder management.
- Strong documentation skills, including BRDs, user stories, process flows, and functional specifications.
- Strong analytical and quantitative skills, with experience working with complex datasets.
- Advanced MS Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, Power Query, and dashboards.
- Hands-on experience with Power BI or similar BI/visualization tools.
- Working knowledge of SQL for data extraction, validation, and analysis.
- Solid understanding of SDLC and Agile methodologies.
- Strong communication, presentation, problem-solving, and critical-thinking skills.
- Proficiency in Microsoft PowerPoint.
- Exposure to AI-enabled analytics and Generative AI, with the ability to identify opportunities to leverage AI for improved analytics, automation, decision-making, and business outcomes.
- Exposure to AI-powered BI tools, copilots, or intelligent automation platforms.
- Experience with Enterprise Applications, SaaS platforms, or enterprise technology environments.
- Experience with application integrations and data interfaces.
- Experience in automation and process optimization.
Business & Process Analysis • Data Analytics & Business Intelligence • Data-Driven Decision Making • Problem Solving & Critical Thinking • Stakeholder & Vendor Management • Requirements Management • Process Improvement • Strong Communication & Presentation • Attention to Detail • Ownership and Execution
Location:
Skills Required
- 4+ years of experience as a Business Analyst or Senior Business Analyst in an enterprise IT environment
- Experience with requirements gathering, business process analysis, and stakeholder management
- Strong documentation skills, including BRDs, user stories, process flows, and functional specifications
- Strong analytical and quantitative skills with experience working with complex datasets
- Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP or VLOOKUP, Power Query, and dashboards
- Hands-on experience with Power BI or similar business intelligence and visualization tools
- Working knowledge of SQL for data extraction, validation, and analysis
- Understanding of SDLC and Agile methodologies
- Strong communication, presentation, problem-solving, and critical-thinking skills
- Proficiency in Microsoft PowerPoint
- Exposure to AI-enabled analytics and Generative AI
- Exposure to AI-powered BI tools, copilots, or intelligent automation platforms
- Experience with enterprise applications, SaaS platforms, or enterprise technology environments
- Experience with application integrations and data interfaces
- Experience in automation and process optimization
Sagility Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sagility and has not been reviewed or approved by Sagility.
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Healthcare Strength — The company provides medical, dental, and vision coverage along with life insurance, short- and long-term disability, Flexible Spending Accounts, and an Employee Assistance Program. Policies also indicate coverage for dependents according to local regulations and include wellness and mental health initiatives.
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Retirement Support — A 401(k) with employer contribution is part of the standard package. Role descriptions and materials consistently reference retirement plan access alongside other core benefits.
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Leave & Time Off Breadth — Paid time off is provided, and formal leave types include maternity, paternity, adoption, and bereavement in line with local regulations. Additional flexibility elements such as hybrid or work-from-home arrangements are noted in some contexts.
Sagility Insights
What We Do
Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.
