RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.
Position Summary
The Senior Business Analyst will support strategic business initiatives including RT Specialty’s technical solution and business processes. This position will be a vital link between our solutions and our business objectives and will be responsible for the identification, management, and implementation of business processes and digital solutions leading to increased efficiency and integration in all areas of RT Specialty. You will be tasked to lead or participate in multiple, complex projects utilizing and leveraging your own skillsets while also collaborating across teams.What will your job entail?
Essential Functions:
Build relationships and partnerships with key business stakeholders, staying current on their needs, challenges and strategies. Gather detailed requirements, identify improvements and best practices, propose new or optimized solutions and develop execution strategies, ensuring long-term business strategies are met
Produce and maintain detailed documentation related to projects, solutions and processes. Project documentation may include business requirements, scope, use cases, future state proposals, etc.
Develop and execute a project communication plan for updates, facilitating project meetings, working sessions, and presentations. Communications should be tailored for diverse audiences.
Gather, synthesize, and analyze complex data to recognize trends and extract insights across the business to support your own informed decisions or to assist other team members and leadership in making sound decisions
Coordinate user acceptance testing, developing UAT plans and testing strategies when necessary, to ensure solutions meet current business needs, with a focus on future scalability
Demonstrate up-to-date expertise in relevant software, solutions and business processes to define requirements, provide recommendations, develop action plans and provide advice and guidance. Adapt to competing demands, organizational changes and new responsibilities
Participate in agile team sprint planning, daily standups, and retrospectives as needed, while often participating in multiple projects of varying sizes with competing priorities
Provide leadership to team members and peers by collaborating with others, articulating ideas and viewpoints, identifying and initiating projects, managing resources and holding self and team accountable for results
Lead or participate in multiple, complex projects meeting with project team regularly to monitor project milestones and results, identify blockers or risks that may impact project progress, coordinating actions and resolving conflict with the project manager and escalating when necessary to the appropriate stakeholder and management channels
Identify ways to increase adoption and user satisfaction, ultimately improving the customer experience
Education/Experience/Skills
Bachelor’s Degree (BS) and 3 - 5 years of relevant experience required, preferably with consultative experience or business/systems analysis in a complex business environment.
Prior experience in the property and casualty insurance industry is desirable
Excellent written, verbal, and presentation communication skills
Experience with Agile development techniques and supporting tools desirable
Prior experience using Jira and Confluence is desirable
Experience with insurance policy management/administration systems is desirable
Project management skills such as defining scope, maintaining project plans and driving project teams desirable
Experience in analyzing data to draw business-relevant conclusions
Able to cultivate interpersonal client, partner, co-worker and executive relationships
Experience handling multiple deliverables and moving adeptly between internal and external issues and interactions
Willingness to learn new technologies and take on new responsibilities
Ability to perform job duties and manage workload with little or no supervision
Demonstrating a strong work ethic and setting an example of excellence
Ability to multi-task while consistently maintaining strong attention to detail
Able to work in a dynamic, fast-moving company environment
Ability to meet designated deadlines with a strong sense of urgency
Ability to maintain the highest level of confidentiality and handle sensitive material concerning employees, the company, company partners, and end-customer
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our TeammatesRyan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target salary range for this position is $106,080.00 - $132,600.00 annually.The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Skills Required
- Bachelor's degree
- 3-5 years of relevant experience
- Excellent written, verbal, and presentation communication skills
- Experience analyzing data to draw business-relevant conclusions
- Ability to cultivate relationships with clients, partners, coworkers, and executives
- Ability to handle multiple deliverables and competing priorities
- Willingness to learn new technologies and take on new responsibilities
- Ability to work independently with little or no supervision
- Strong work ethic and commitment to excellence
- Ability to multitask while maintaining strong attention to detail
- Ability to work in a dynamic, fast-moving environment
- Ability to meet deadlines with a strong sense of urgency
- Ability to maintain confidentiality and handle sensitive material
- Consultative experience or business/systems analysis experience in a complex business environment
- Prior property and casualty insurance industry experience
- Experience with Agile development techniques and supporting tools
- Experience using Jira and Confluence
- Experience with insurance policy management or administration systems
- Project management skills, including scope definition, project planning, and driving project teams
What We Do
Ryan Specialty (NYSE: RYAN) is an international specialty insurance firm that provides distribution, underwriting, product development, administration and risk management services by acting as a wholesale broker and a managing underwriter. Our mission is to provide industry-leading innovative specialty insurance solutions for insurance brokers, agents and carriers. Ryan Specialty was founded in 2010 by Patrick G. Ryan, the widely respected insurance veteran, founder and former Chairman and CEO of Aon Corporation. Mr. Ryan saw the need in the marketplace for a specialty organization dedicated exclusively to creating sophisticated insurance solutions for risks that demand innovation, proven leadership, outstanding industry expertise and quality services on behalf of brokers, agents and carriers. For more information about Ryan Specialty, visit our website at ryansg.com. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization. Our vision is an inclusive and equitable workplace where all employees are valued and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions and benefits of employment.
