We are looking for an experienced Senior Business Analyst with strong BFSI domain expertise to join our Solution & Quality CoE. The ideal candidate should have strong experience in business requirements, process analysis, Agile delivery, stakeholder management, and end-to-end requirement ownership.
The candidate should have minimum 3 years of BFSI experience and demonstrated experience independently managing requirements through the complete delivery lifecycle, from elicitation to UAT sign-off.
- Elicit, analyse, validate, and document business requirements through stakeholder workshops and discussions.
- Prepare BRDs, FRDs/FSDs, user stories, acceptance criteria, use cases, and functional requirements.
- Create as-is and to-be process flows using BPMN/UML and tools such as Visio, Lucidchart, or draw.io.
- Perform impact analysis and effort estimation for change requests.
- Work closely with Product, Business, Development, and QA teams throughout the delivery lifecycle.
- Support backlog grooming, prioritisation, sprint planning, and other Agile/Scrum ceremonies.
- Own requirements traceability (RTM) and support UAT planning, execution, and defect triage.
- Lead client-facing workshops and independently manage stakeholder expectations and escalations.
- Identify regulatory and compliance implications within the relevant BFSI domain.
- Contribute to product enhancements, continuous improvement, pre-sales, RFP responses, and solution documentation.
- Support standardisation of BA processes, documentation, templates, and best practices.
RequirementsRequired Skills
- 6+ years of total experience with 4+ years of core Business Analyst experience.
- 3+ years of mandatory BFSI domain experience.
- Strong requirements engineering: BRD, FRD/FSD, User Stories, Acceptance Criteria, Use Cases.
- Process modelling using BPMN/UML.
- Strong understanding of Agile/Scrum and tools such as Jira or Azure DevOps.
- Intermediate SQL knowledge including joins, aggregations, and subqueries.
- Understanding of REST/JSON APIs, Postman, and Swagger/OpenAPI.
- Experience with Figma or Balsamiq for wireframing.
- Experience with UAT, test scenario reviews, RTM, and defect management.
- Strong stakeholder management and communication skills.
Exposure to BFSI standards and platforms such as:
- ISO 20022, SWIFT MT/MX, UPI, IMPS, NACH, NEFT/RTGS, FIX, or ACORD
- KYC/AML, PCI-DSS, DPDP Act/GDPR, and relevant RBI/SEBI/IRDAI regulations
- Power BI or Tableau
- Core banking, payment switches, policy administration, or order management systems
- Certifications such as CBAP/CCBA, CSPO, PSM-I, PSPO-I, NISM, NCFM, IRDAI, CDCS, or CAMS.
Skills Required
- 6+ years of total professional experience
- 4+ years of core Business Analyst experience
- 3+ years of BFSI domain experience
- Requirements engineering experience with BRDs, FRDs/FSDs, user stories, acceptance criteria, and use cases
- Process modeling experience using BPMN and UML
- Understanding of Agile and Scrum
- Experience with Jira or Azure DevOps
- Intermediate SQL knowledge, including joins, aggregations, and subqueries
- Understanding of REST and JSON APIs
- Experience with Postman and Swagger/OpenAPI
- Experience with Figma or Balsamiq for wireframing
- Experience with UAT, test scenario reviews, requirements traceability, and defect management
- Strong stakeholder management and communication skills
- Exposure to BFSI standards and platforms such as ISO 20022, SWIFT MT/MX, UPI, IMPS, NACH, NEFT/RTGS, FIX, or ACORD
- Knowledge of KYC/AML, PCI-DSS, DPDP Act/GDPR, and relevant RBI, SEBI, or IRDAI regulations
- Experience with Power BI or Tableau
- Experience with core banking, payment switches, policy administration, or order management systems
- Certifications such as CBAP, CCBA, CSPO, PSM-I, PSPO-I, NISM, NCFM, IRDAI, CDCS, or CAMS
What We Do
Benchmarkit helps B2B SaaS companies make metrics-informed decisions through industry benchmarks, research, media, and events. Formerly known as RevOps Squared, the company aims to enable B2B SaaS organizations to increase revenue growth efficiency and enterprise value by providing access to timely, contextual benchmarks and industry best practices across the entire customer journey, including customer acquisition, retention, and expansion.
