Job Summary
We are seeking an experienced Senior Business Analyst to join our E-Commerce Acquiring team. The role focuses on payment gateway solutions, merchant acquiring, value-added services (VAS), and digital payment acceptance. The successful candidate will work closely with Product Managers, Engineering teams, Solution Architects, and business stakeholders to define business requirements, design end-to-end payment journeys, and deliver scalable acquiring solutions for merchants and partners.
Responsibilities
- Analyze and document end-to-end payment acceptance, settlement, and reporting journeys.
- Gather and document business, functional, and non-functional requirements for payment gateway, e-commerce acquiring, and VAS solutions.
- Collaborate with Product Managers, Architects, Engineering, QA, and Operations to deliver payment products.
- Work closely with external partners including acquirers, payment schemes, PSPs, wallets, and third-party providers when integrating new payment methods.
- Analyze APIs and integration requirements and support API design reviews.
- Support UAT, production validation, and post-release monitoring.
- Identify process improvement opportunities and recommend scalable solutions.
Qualifications
Minimum 6-8 years of Business Analysis/Product Management experience, preferably within payments, fintech, banking, or e-commerce acquiring.
Strong understanding of card acquiring, payment gateways, merchant onboarding, authorization, clearing, settlement, reconciliation, and transaction lifecycle.
Experience integrating payment methods including cards, digital wallets (Apple Pay, Google Pay, Samsung Pay), Buy Now Pay Later (BNPL), Open Banking, or APMs is highly desirable.
Experience working with REST APIs, JSON, Postman, and API documentation.
Experience working on third-party integrations and API-based solutions, including reviewing API specifications and supporting end-to-end integration projects.
Knowledge of payment protocols and standards such as 3DS, EMV, tokenization, PCI DSS is a plus.
Experience documenting BRDs, user stories, process flows, wireframes, and acceptance criteria.
Experience working in Agile Scrum environments.
Skills and Competencies:
- Strategic thinking and problem-solving abilities.
- Excellent leadership and people management skills.
- Strong project management and organizational skills.
- Proficiency in _____________________________ software and technology platforms.
- Excellent communication and interpersonal skills.
- Ability to manage change and drive continuous improvement.
- Analytical and data-driven decision-making capabilities.
Working Conditions:
- Primarily office-based with occasional travel required for meetings, conferences, and training sessions.
- Fast-paced and dynamic work environment.
Qualifications:
- Education: _____________________________.
- Experience: Minimum of _____________________________ years of experience in _____________________________, with at least _____________________________ years in a _____________________________ role focused on _____________________________ or _____________________________.
- Proven track record of _____________________________.
- Strong understanding of _____________________________.
- Experience with _____________________________.
Skills Required
- 6-8 years of Business Analysis/Product Management experience in payments, fintech, banking, or e-commerce acquiring.
- Strong understanding of card acquiring, payment gateways, merchant onboarding, authorization, clearing, settlement, reconciliation, and transaction lifecycle.
- Experience integrating payment methods including cards, Apple Pay, Google Pay, Samsung Pay, BNPL, Open Banking, or other APMs.
- Experience working with REST APIs, JSON, Postman, and API documentation.
- Experience with third-party integrations and API-based solutions, including reviewing API specifications and supporting end-to-end integration projects.
- Knowledge of payment protocols and standards such as 3DS, EMV, tokenization, PCI DSS.
- Experience documenting BRDs, user stories, process flows, wireframes, and acceptance criteria.
- Experience working in Agile Scrum environments.
- Excellent communication and interpersonal skills.
- Strong project management and organizational skills.
- Leadership and people management skills.
- Analytical and data-driven decision-making capabilities.
What We Do
At NI, we Engineer Ambitiously. We celebrate creative problem solving. And we take our customer relationships to heart. We believe in the power and potential of making connections—between people, ideas, and technology. In fact, connection is central to everything we do. We constantly challenge ourselves to find those connections because that’s what creates a path forward. This means bringing the right people together to build solutions that make a difference. It means combining fresh perspectives with new technologies to turn your vision into reality. For more than four decades, we’ve set the standard in automated test and automated measurement systems. We’re proud to partner with the talented engineers and enterprises using our systems to solve the world’s most pressing technology challenges and build better businesses. From data and automation to research and validation, our tailored, software-connected approach is rooted in helping you engineer what’s next. As your trusted partner, we’re committed to helping you set your goals higher and reach them sooner. We’re here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster. Let’s Engineer Ambitiously.
