Job Summary
We are seeking an experienced Senior Business Analyst to join our E-Commerce Acquiring team. The role focuses on payment gateway solutions, merchant acquiring, value-added services (VAS), and digital payment acceptance. The successful candidate will work closely with Product Managers, Engineering teams, Solution Architects, and business stakeholders to define business requirements, design end-to-end payment journeys, and deliver scalable acquiring solutions for merchants and partners.
Responsibilities
- Analyze and document end-to-end payment acceptance, settlement, and reporting journeys.
- Gather and document business, functional, and non-functional requirements for payment gateway, e-commerce acquiring, and VAS solutions.
- Collaborate with Product Managers, Architects, Engineering, QA, and Operations to deliver payment products.
- Work closely with external partners including acquirers, payment schemes, PSPs, wallets, and third-party providers when integrating new payment methods.
- Analyze APIs and integration requirements and support API design reviews.
- Support UAT, production validation, and post-release monitoring.
- Identify process improvement opportunities and recommend scalable solutions.
Qualifications
Minimum 6-8 years of Business Analysis/Product Management experience, preferably within payments, fintech, banking, or e-commerce acquiring.
Strong understanding of card acquiring, payment gateways, merchant onboarding, authorization, clearing, settlement, reconciliation, and transaction lifecycle.
Experience integrating payment methods including cards, digital wallets (Apple Pay, Google Pay, Samsung Pay), Buy Now Pay Later (BNPL), Open Banking, or APMs is highly desirable.
Experience working with REST APIs, JSON, Postman, and API documentation.
Experience working on third-party integrations and API-based solutions, including reviewing API specifications and supporting end-to-end integration projects.
Knowledge of payment protocols and standards such as 3DS, EMV, tokenization, PCI DSS is a plus.
Experience documenting BRDs, user stories, process flows, wireframes, and acceptance criteria.
Experience working in Agile Scrum environments.
Skills and Competencies:
- Strategic thinking and problem-solving abilities.
- Excellent leadership and people management skills.
- Strong project management and organizational skills.
- Proficiency in _____________________________ software and technology platforms.
- Excellent communication and interpersonal skills.
- Ability to manage change and drive continuous improvement.
- Analytical and data-driven decision-making capabilities.
Working Conditions:
- Primarily office-based with occasional travel required for meetings, conferences, and training sessions.
- Fast-paced and dynamic work environment.
Qualifications:
- Education: _____________________________.
- Experience: Minimum of _____________________________ years of experience in _____________________________, with at least _____________________________ years in a _____________________________ role focused on _____________________________ or _____________________________.
- Proven track record of _____________________________.
- Strong understanding of _____________________________.
- Experience with _____________________________.
Skills Required
- 6-8 years of Business Analysis/Product Management experience in payments, fintech, banking, or e-commerce acquiring
- Strong understanding of card acquiring, payment gateways, merchant onboarding, authorization, clearing, settlement, reconciliation, and transaction lifecycle
- Experience working with REST APIs, JSON, Postman, and API documentation
- Experience with third-party integrations and API-based solutions, including reviewing API specifications and supporting end-to-end integration projects
- Experience documenting BRDs, user stories, process flows, wireframes, and acceptance criteria
- Experience integrating payment methods (cards, digital wallets, BNPL, Open Banking, or APMs)
- Knowledge of payment protocols and standards such as 3DS, EMV, tokenization, PCI DSS
- Experience working in Agile Scrum environments
Network International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Network International and has not been reviewed or approved by Network International.
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Strong & Reliable Incentives — Pay is considered decent in some roles and is often paired with bonuses. Phrases like 'salary plus bonuses' indicate variable pay is a meaningful component for certain positions.
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Healthcare Strength — Medical coverage extends to employees, spouses, and up to three children, alongside life insurance. This breadth signals a robust healthcare baseline for the region.
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Retirement Support — Retirement and termination benefits align with UAE/GCC norms, including pension contributions for nationals and end‑of‑service gratuity for expatriates. Such provisions indicate structured, region‑appropriate retirement support.
Network International Insights
What We Do
Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.
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