Senior Business Analyst-WFM

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.

We have an exciting opportunity for a full-time Sr. Business Analyst-WFM to join our IT team in Langley, BC.  

Reporting to the Sr. Solution Architect, you will support workforce-critical platforms including Workforce Management (WFM) and Workday.

In this role, you will play a key functional leadership role in translating labor rules, operational practices, and business objectives into well-designed, testable, and supportable workforce system solutions. This role is critical to ensure that workforce systems accurately support scheduling, time, and pay across a large, unionized retail environment, delivered through a phased wave rollout.

You will be responsible for:

• Eliciting, analyzing, and documenting workforce-related business objectives, labor rules, and operational practices.

• Translating collective agreements, labor policies, and operational scenarios into clear, structured, and testable functional requirements

• Leading discovery and facilitating workshops with business stakeholders, SMEs, Payroll, and Operations.

• Leading and documenting fit–gap analysis against the selected WFM solution, including assumptions, constraints, accepted trade-offs, and configuration decisions.

• Partnering with the Workforce Management Product Owner to frame decision options and clearly articulate impacts to compliance, payroll, operations, and system capability.

• Designing pay‑impact‑focused test scenarios and support testing and parallel pay validation in collaboration with QA and Payroll, ensuring end‑to‑end traceability from labor rules through configuration and outcomes

• Supporting phased rollouts by ensuring functional readiness, capturing lessons learned, and contributing to BAU readiness through documentation and knowledge transfer.

• Analyzing system data and behavior to validate requirements, define functional integration needs with architects and developers, and collaborate with vendors and implementation partners to resolve functional issues.

You have:

• A post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or a related field.

• 7+ years of experience as a Business Systems Analyst supporting complex enterprise platforms.

• Strong experience producing structured, functional documentation and traceability artifacts.

• Proficiency with tools such as JIRA, Confluence, Visio, or similar.

• Working knowledge of SQL and Excel for data analysis and validation.

• Strong process modeling skills (process flows, activity or sequence diagrams).

• Hands-on experience supporting leading requirements elicitation, system testing, UAT, and pay-impact validation.

• Experience with Workday or integrated HR ecosystems (considered an asset).

• Experience working in unionized or highly regulated environments (considered an asset).

You are:

• Strong analytical, problem-solving, and stakeholder communication skills.

• Detail-oriented, collaborative, adaptable, and comfortable working through complexity.

• Pragmatic and outcome-focused, able to balance ideal solutions with delivery constraints.

• A clear and confident communicator able to present structured options.

• Organized and effective managing multiple workstreams.

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!

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Compensation Details:

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.