Senior Business Analyst - OSS

About the role

NetCracker Technology is seeking a Senior OSS Business Analyst with strong expertise in Resource Inventory and Service Orchestration for different Telecom network domains (IP/MPLS, DWDM, MW) for B2B and B2C services. In this role, you will act as a customer-facing expert, driving the identification of solution and product requirements throughout the analysis, design, implementation, training, and testing phases of projects.

Role & Responsibilities

• Identify, collect, clarify, and organize functional requirements for new solution features and change requests
• Develop system use cases and information models for product, service, and resource management domains within OSS/BSS products
• Design solution components, including object models, flows, user interfaces, and integration interfaces
• Configure products to meet specific customer requirements and ensure proper solution delivery
• Validate customer business needs and drive improvements in existing products and solutions
• Capture and share best practices to support pre-sales activities and solution positioning
• Contribute across the delivery lifecycle, participating in analysis, design, prototyping, proof-of-concept, acceptance, and implementation projects
• Perform gap analysis and define new user scenarios for out-of-the-box (OOB) solutions in domains such as: Network planning, design, and build-out, Network maintenance, upgrade, and decommissioning, Service design and activation, Network operations and maintenance
• Conducting market and technology research in the telecommunications industry, learning standards in OSS/BSS, Network Automation and Orchestration
• Participate in the development of new modules and components

What skills and experience will you need for this role?

• Solid experience in OSS fulfillment and assurance processes for services and resources for one or several of the following domains: IP, Carrier Ethernet, SD-WAN, GPON
• Excellent skills in object-oriented design (generalization, classification, decomposition, correlation, unification, decision tables)
• Experience in software product development and implementation (telecommunications domain preferred)
• Understanding of network architecture and functionality of core/transport, access, and overlay/virtualization networks 
• Understanding of OSS/BSS frameworks and telecom standards: TMF, ETSI, ITU, 3GPP, IETF, MEF, ONAP
• Understanding of network management protocols and languages like YANG, REST, gRPC, gNMI, NETCONF, REST, SNMP, CLI
• Understanding of software development lifecycles (RUP, Agile, etc)
• Strong analytical and problem-solving skills
• Knowledge of UML or other object modeling notations and practical use of data modeling tools
• Knowledge of relational and NoSQL databases
• Good English domain, solid writing and communication skills
• Minimum of 5 years of experience in senior network engineering or analytical roles
• Availability to work from the office (Hybrid mode)

 Education:  

• Bachelor’s degree in Computer Science, Maths, or a related field

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