Senior Business Analyst, OPL

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are currently seeking a Senior Business Analyst, OPL, to join our Personal Lines Operations and Planning team. This dynamic team is at the heart of Intact's business sectors. The primary role of this group is to ensure effective liaison between the Information Technology (IT) teams and stakeholders on national projects.
What you’ll do here:

• Plan and coordinate project activities related to organizational requirements or changes.

• Act as an intermediary between IT, end users and managers from different hierarchical levels.

• Obtain requirements from business communities using techniques such as interview and work sessions.

• Analyze information obtained from various sources, detail the high-level view and provide users with recommendations to their problems.

• Document requirements obtained from the business community using defined templates.

• Ensure the link between the business units, the technology teams and the support team.

• Participate in a working session with experts from different fields.

• Assist team in improving productivity and reducing risks and high costs through effective analysis.

• Identify the need for change to assess and communicate the impacts.

• Support the Quality Assurance team during Test Planning and Execution.

What you bring to the table:

• Bachelor’s degree in Business Administration or any equivalent combination of education and experience

• Minimum 5 to 7 years of relevant experience as a Business Analyst

• Experience in business process review

• Highly develop analytical skills facilitating problem solving

• Demonstrated ability to cope with change effectively

• Client-oriented

• Must have demonstrated initiative and autonomy

• Skills for time and priority management

• Can manage multiple initiatives at the same time

• Team spirit

• Good communication skills (oral and written)

• Experience in Functional analysis

• Intermediate/advanced knowledge in micro-computing (word processing, spreadsheets)

• Knowledge of the insurance industry (asset)

• No Canadian work experience required however must be eligible to work in Canada.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.