The Role
Leads complex OpenText ECM, digital, and integration initiatives. Defines API requirements, data mappings, authentication flows, acceptance criteria, and functional specifications. Facilitates workshops, manages stakeholder alignment, conducts gap analysis, and ensures end-to-end requirements traceability and governance. Supports cloud and SaaS delivery models, migration strategy, metadata modeling, retention and records management, and regulatory document processes, particularly within insurance environments.
Summary Generated by Built In
Job Details:
Must Have Skills:
Senior Business Analyst with OpenText ECM programs—including Content Suite, xECM, InfoArchive
Nice to Have Skills:
Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).
Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.
Detailed Job Description
8plus years experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs.
Demonstrated delivery experience on large-scale OpenText ECM programs—including Content Suite, xECM, InfoArchive, with strong capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns.
Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).
Deep experience defining API‑level requirements, covering:
Request/response structures and validation
Error handling and exception scenarios
Data mapping across upstream/downstream systems
Authentication/authorization flows (OAuth, SAML, etc.)
Performance, scalability, versioning and integration best practices
Hands‑on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.
Strong ability to facilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.
Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.
Experience working across multi-disciplinary teams, ensuring traceability, gap analysis, and end‑to‑end requirements governance for ECM transformations.
Exposure to the insurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.
Skills Required
- 8+ years of experience as a Senior Business Analyst
- Delivery experience on large-scale OpenText ECM programs
- Experience with OpenText Content Suite, xECM, and InfoArchive
- Experience with content analysis, migration strategy, metadata modeling, and retention/records management
- Experience with integration patterns and enterprise digital initiatives
- Exposure to cloud and SaaS delivery models
- Understanding of environment strategies, deployment pipelines, and non-functional requirements
- Experience defining API-level requirements, including validation, error handling, data mapping, authentication, performance, scalability, and versioning
- Hands-on proficiency with Postman and Swagger/OpenAPI specifications
- Ability to facilitate workshops and translate business needs into functional specifications, user stories, and acceptance criteria
- Strong communication, influencing, and stakeholder management skills
- Experience working across multidisciplinary teams with requirements traceability, gap analysis, and governance
- Insurance domain experience involving policy, claims, customer data, and regulatory document processes
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The Company
What We Do
XPT Software Australia Pty Ltd is a technology consulting and software services company serving clients across banking, financial services and insurance, telecommunications, mining, retail, energy, and manufacturing. It provides software development, IT management consulting, business analysis, project and program management, infrastructure support, and offshore development through onsite-offshore delivery. The company also works with cloud computing, big data, mobile applications, UI/UX, algorithms, and IoT.
