The Role
Leads business analysis across enterprise IT applications and process improvement initiatives. Responsibilities include stakeholder discovery, process mapping, requirements development, workshop facilitation, UAT planning, defect triage, go-live readiness, and RFP/RFQ management for enterprise system selection. The role also establishes BA standards and supports cross-functional delivery teams.
Summary Generated by Built In
Durabuilt Windows & Doors is a leading Canadian manufacturer of high-performance windows and doors, engineered specifically for the Canadian climate. With a strong presence in the B2B and B2C markets, we provide innovative and energy-efficient solutions to builders, contractors, and homeowners across Canada.About the RoleWe are looking for a Senior Business Analyst (Sr. BA) to join our on-site IT Applications team in Edmonton. This role will lead business analysis practices across enterprise systems and process improvement initiatives. You will document current-state processes, define future-state workflows, produce clear requirements for delivery teams, and lead RFP/RFQ activities for new systems (e.g., HCM, ERP).What You’ll Do
- Lead discovery with stakeholders and translate business needs into clear, testable requirements (user stories, acceptance criteria, business rules).
- Document current-state (as-is) processes and define future-state (to-be) workflows, including exceptions and handoffs.
- Facilitate workshops to drive decisions on scope, priorities, and trade-offs
- Support delivery through UAT planning, defect triage, and go-live readiness.
- Write and manage RFP/RFQ packages, vendor evaluations, demo agendas, scoring, and recommendations for enterprise system selections.
- Establish and improve BA standards, templates, and requirement quality across IT Applications.
What We’re Looking For
- 7+ years of Business Analyst experience delivering cross-functional initiatives.
Strong process mapping and documentation experience (current state and future state). - Demonstrated ability to produce high-quality requirements that reduce rework and ambiguity.
- Experience leading RFP/RFQ processes and supporting enterprise software selection.
- Strong facilitation and stakeholder management skills across technical and non-technical audiences.
- Experience in manufacturing, distribution, or operationally complex environments.
- ERP and/or HCM project experience (selection and/or implementation).
Familiarity with CRM platforms and integrated enterprise application landscapes. - CBAP, PMI-PBA, or Agile/Scrum certifications.
Skills Required
- 7+ years of business analyst experience delivering cross-functional initiatives
- Strong process mapping and documentation experience, including current-state and future-state workflows
- Ability to produce high-quality requirements that reduce rework and ambiguity
- Experience leading RFP/RFQ processes and supporting enterprise software selection
- Strong facilitation and stakeholder management skills with technical and non-technical audiences
- Experience in manufacturing, distribution, or operationally complex environments
- ERP and/or HCM project experience in selection or implementation
- Familiarity with CRM platforms and integrated enterprise application landscapes
- CBAP, PMI-PBA, or Agile/Scrum certifications
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The Company
What We Do
Durabuilt Windows & Doors is a leading Canadian manufacturer of energy-efficient, high-performance windows and doors, established in 1988. Headquartered in Edmonton, Alberta, the company serves residential, multi-family, commercial, and industrial markets across Western Canada. Recognized as the 2025 ENERGY STAR Manufacturer of the Year, Durabuilt is committed to innovation, sustainability, and operational excellence, providing custom-built solutions for a wide range of architectural projects.
