Senior Business Analyst – Insurance
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Shape the future of insurance through data-driven transformation and regulatory insight
The RoleCapco is seeking a Senior Business Analyst to join our Business Consulting practice with a focus on Insurance. You’ll partner with leading insurers and intermediaries to design, define, and deliver transformation programmes across underwriting, policy administration, claims, distribution, and regulatory change.
Working in a consulting environment, you’ll engage closely with business and technology stakeholders to translate strategy into tangible outcomes, improve operating models, and enable future-ready insurance ecosystems.
What You’ll Do- Lead business analysis workstreams across Insurance change programmes from initiation through delivery
- Translate insurance domain knowledge into clear business and functional requirements
- Support digital transformation, operating model evolution, and data-led innovation initiatives
- Facilitate workshops, document business processes, and define target state designs
- Collaborate with cross-functional teams to deliver structured, pragmatic solutions
- Strong business analysis experience within Insurance (Life, P&C, or London Market)
- Proven ability to bridge business and technology functions in complex environments
- Experience delivering regulatory, operational, or technology-led change programmes
- Strong communication, stakeholder engagement, and structured problem-solving skills
- Working knowledge of SDLC and Agile/Waterfall methodologies, with experience using tools such as Jira
- Experience with policy administration or claims transformation initiatives
- Knowledge of digital distribution, data analytics, or automation in Insurance
- Exposure to IFRS 17, Consumer Duty, or similar regulatory-driven programmes
- Familiarity with cloud-based or platform-enabled insurance ecosystems
- Confidence facilitating client workshops and presenting structured recommendations
- Exposure to AI-enabled solutions, automation, or advanced data use cases
- Deliver high-impact business and technology solutions for Tier 1 insurers
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of insurance and financial services
- Help drive digital transformation across global Insurance and FS markets
Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
Continuous Learning: Minimum 40 Hours of Training Annually with workshops, certifications, and e-learning; Business Coach assigned from Day One
Healthcare Access: Convenient online GP services
Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Skills Required
- Strong business analysis experience within Insurance
- Proven ability to bridge business and technology functions
- Experience delivering regulatory, operational, or technology-led change programmes
- Strong communication, stakeholder engagement, and structured problem-solving skills
- Working knowledge of SDLC and Agile/Waterfall methodologies
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
