Are you a collaborative Technical Business Systems Analyst looking to work for a mission driven global organization?
About the role- The Senior Business Analyst is a senior-level position that will work with one or more business units, supporting moderately complex projects aimed at delivering IT solutions and services that meet company cost, quality and strategic targets. The role will predominately focus on gathering and analyzing work group data, defining current processes and requirements, researching best practices and identifying and documenting process improvements and functional specifications.
About the team – This team is building a generative-AI-powered clinical decision support tool designed specifically to help healthcare professionals quickly find trusted, evidence-based answers at the point of care. It combines a massive curated medical knowledge base with conversational AI so clinicians can ask questions in natural language and get concise, clinically relevant responses backed by real scientific evidence
Responsibilities
- Contributing to the development of new tools, standard processes and moderate solutions to meet core product needs.
- Analyzing, defining and documenting complex requirements and business processes
- Developing complex systems specifications and process flows.
- Following established business processes, protocols and quality standards in the development and deployment of intermediate and complex solutions.
- Maintaining stakeholder expectations and raise appropriate issues to project managers, as necessary. Developing “trusted advisor” relationship with senior stakeholders through effective communication and efficient, quality execution on projects.
- Gathering business requirements and translate them into user stories/functional specifications. Identifying and documenting process improvements and functional specifications based on research of best practices and analysis of work group data.
- Creating moderately complex technical and functional user documentation.
- Performing moderately complex analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability.
- Working between remote development teams, internal IT and business to ensure requirements are being met.
- Collaborating in an Agile/Scrum environment: participate in standups, sprints planning, backlog grooming, and demos. Collaborating with QA to define and implement test strategies and acceptance criteria.
Required Qualifications
- Experience with JIRA and Confluence.
- Experience with Agile methodology
- Intermediate understanding of software development methodologies, platforms, tools and languages.
- Competent proficiency in Microsoft Office products
- Comfortable navigating ambiguity in a fast-paced environment
- Effective process documentation skills
- Developing advanced IT research, software analysis and design skills
- Confident in gathering business requirements and translating them into user stories/functional specifications on moderate or large projects.
- Prior experience with frontend development and UX patterns and practices
- Experience using Claude Cowork or Claude Code
Elsevier is a renowned global information analytics company that primarily focuses on providing scientific, technical, and medical (STM) research content, tools, and services. It is one of the largest publishers of academic journals and scholarly literature in the world.
Elsevier operates in various domains, including science, technology, medicine, social sciences, and more. They publish a vast number of peer-reviewed journals covering a wide range of disciplines. These journals act as platforms for researchers and academics to share their findings and contribute to the advancement of knowledge in their respective fields.
In addition to publishing, Elsevier offers a suite of digital solutions and services to support researchers, scientists, and professionals in their work. They provide online platforms like ScienceDirect, Scopus, and Mendeley, which offer access to a vast repository of scholarly articles, research papers, and other scientific content. These platforms often serve as essential resources for software developers seeking to stay updated with the latest scientific advancements.
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Skills Required
- Experience with JIRA and Confluence
- Experience with Agile methodology
- Intermediate understanding of software development methodologies, platforms, tools and languages
- Proficient in Microsoft Office products
- Comfortable navigating ambiguity in a fast-paced environment
- Effective process documentation skills
- Advanced IT research, software analysis and design skills
- Experience gathering business requirements and translating them into user stories/functional specifications on moderate or large projects
- Prior experience with frontend development and UX patterns and practices
- Experience using Claude Cowork or Claude Code
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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