At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job SummaryIron Mountain is seeking a motivated Senior Business Analyst to join our Global Business Services (GBS) Enterprise Project Management Office (EPMO) team. In this role, you will be responsible for conducting in-depth process analysis and providing the subject matter expertise needed to identify key business capabilities and ensure successful project outcomes. You will join a dynamic organization dedicated to being a trusted strategic partner through optimization, standardization, and the delivery of enterprise capabilities.
What You’ll DoIn this role, you will:
Lead in-depth analysis of business processes and workflows to develop and propose innovative solutions, including system enhancements and process improvements that drive actionable insights.
Collaborate with Project Managers, Change Practitioners, and technology teams to document requirements and facilitate workshops that ensure project delivery aligns with organizational objectives.
Ensure compliance with organizational standards by creating comprehensive documentation, including process maps, user stories, and test plans to facilitate successful user acceptance testing.
The ideal candidate will have:
5+ years of experience in a business analysis role.
Strong knowledge of ServiceNow implementation, Artificial Intelligence, and Business Analytics and Reporting.
Proven ability to influence cross-functional teams, solve complex operational problems, and translate business needs into technical requirements.
Bachelor’s degree in Business Administration or a related field.
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
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What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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