Senior Business Analyst – Cross Functional Data Governance

Responsibilities:

• Manage KPI, KRIs, agenda, cadence, and key decisions for the Data Governance forum, working group, and steering committee.  
• Maintain the business glossary ensuring key decisions are accurately documented and the glossary facilitates clarity and consistent use of key terms across the organization. 
• Establish and maintain clear connections between Technical Data Specifications and key fields, ensuring consistency and transparency in data definitions. 
• Maintain a comprehensive and up-to-date data catalog that describes datasets, their attributes, and their usage. This ensures accessibility and supports effective data management. 
• Design and deliver training programs for team members to prepare them for governance activities. 
• Liaise and collaborate with Data Solutions and other colleagues to ensure timely execution and provide reporting of potential risk to delivery and project team.  
• Support other Data Governance team members (as needed) with other policy implementation and adoption of Protective’s Data Governance Policy including:  
• Guidance for Data Owners: Assist Data Owners in categorizing data processes, considering factors such as risk management, business criticality, and regulatory compliance. Ensure their understanding and alignment with governance standards. 
• Identification of Data Owners and Stewards: Collaborate with stakeholders to identify and assign responsibilities for Data Owners and Stewards, ensuring clear accountability for each data field. 
• Data Flow Documentation: Map and maintain detailed documentation of data flows within the governance framework, illustrating how data is processed and transformed across systems and workflows. 
• Data Quality Controls Definition: Conduct research to identify historical data errors and gaps, using these insights to develop structural quality controls that prevent recurrence and enhance data reliability. 
• Implementation of Data Quality Controls: Monitor and follow up on the implementation of predefined data quality controls. Ensure structural validations are carried out, and anomalous results are addressed promptly. 

Qualifications:

• Associate, Bachelor’s Degree, or equivalent work experience required. 
• 8+ years of work experience in positions leading cross-functional teams, delivering executive communication (written and verbal), executing business process improvement initiatives, and understanding data’s relationship to business and information technology processes. 
• Excellent communication and presentation skills 
• Experience working in a complex setting with multiple stakeholders 
• Proven ability to work in a team of diverse skill sets and cultures.  
• Proven ability to work in high-pressure environments 
• Experience in managing work intake, backlog and capacity planning 
• Strong interpersonal skills to coach and manage employees and build collaborative relationships with peers required 
• Prior data governance or risk management related experience a plus  
• Ability to articulate technical concepts to non-technical audiences a plus 
• Ability to articulate business drivers to technical audiences required 
• Communication and conflict resolution skills to reconcile different points of view and requirements during cross-team and cross-organization efforts required 
• Six Sigma or business process improvement experience a plus