Senior Business Administration Analyst

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Key Responsibilities

• Perform and streamline operational processes and data flows within RGA administration systems to improve accuracy and efficiency.

• Enhance existing workflows by introducing automation tools and strengthening control mechanisms for daily statement logging, confirmations, and account settlements.

• Support compliance activities, ensuring adherence to regulatory requirements and coordinating with compliance teams to resolve exceptions promptly.

• Partner with internal teams to identify challenges, propose solutions, and align initiatives with business objectives.

• Analyze current workflows and leverage AI technology to optimize processes; liaise with local and regional teams to ensure IT and regional projects meet operational needs.

• Drive process improvement initiatives, maintain operational tools, and implement automation strategies to support business growth.

• Provide support on assigned projects and tasks as needed.

Qualifications & Skills

• University degree in Computer Science, Business Administration, Business Analysis, or related disciplines.

• With 4-5 years of experience in the financial industry, preferably in life insurance or reinsurance.

• Advanced skills in Microsoft Office (Excel with PivotTables, Power Query) and database tools (SQL, Alteryx).

• Proven hands-on experience with automation tools, including Python, VBA, Power Automate and emerging AI technologies; demonstrated ability to evaluate, implement, and recommend innovative solutions to optimize processes and drive efficiency.

• Demonstrated enthusiasm for learning new technologies and adapting to evolving business needs.

• Strong problem-solving skills and a passion for streamlining manual tasks through automation.

• Excellent communication and stakeholder management skills; proficiency in English and Cantonese highly preferred.

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What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.