Your Opportunity, Your Team
- Under the supervision of the Manager, Broadcast IT, you will provide administration for the QVC US broadcast IT infrastructure and support end-users. You will provide root cause analysis of escalated and complex incidents/problems related to our systems, impart technical expertise of established standards to the team, and manage and optimize system performance of broadcast IT infrastructure to ensure 24x7x365 availability. You will work with Broadcast Engineering Architects to determine requirements for new broadcast IT systems and manage installations. Support the IT specific portions of all broadcast systems (video routers, audio mixers, cameras, intercom)
Where You'll Work
- This role is onsite and will require you to work from our West Chester, PA location. Relocation assistance is not available for this role.
- This role is included in an on-call rotation schedule.
What You'll Do
- You will provide 2nd and 3rd tier technical support for the QVC US broadcast IT systems, including after-hours support
- You will be accountable for equipment specifications, system design, and installation
- You will oversee project integrations and ensure all tasks are completed within accepted timelines
- You will evaluate and test of all broadcast IT infrastructure's hardware and software
- You will lead setup and configuration of broadcast IT systems
- You will be a subject matter expert for broadcast IT disaster recovery implementation, and testing
What You'll Bring
- Bachelor's degree in computer science, Electrical Engineering, or a related field of study is required. Equivalent work experience in a related field may considered
- IT certification preferred (CCNA/CCNP, Microsoft, VMWare)
- 6 - 8 years' experience working in a broadcasting IT multi-tiered environment, installing, monitoring and troubleshooting broadcast systems is required
- Proficiency with CAD or other Broadcast Line drawing software
- Experience maintaining a SMPTE-2110 Environment is preferred
- Network administration experience is preferred
- Experience in Windows Admin, Network Admin, DB Admin and server technologies preferred
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Top Skills
What We Do
Curated Experiences. Infinite Possibilities.®
We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.
We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.
Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations.
We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
