Senior Brand Designer, GTM

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
170K-220K Annually
Senior level
Software
The Role
Lead brand and visual design across advertising, product marketing, presentations, merchandise, events, and other channels. Extend Gigs’ visual identity, create compelling narratives for complex products, develop reusable design systems and AI-powered workflows, and partner with growth, sales, marketing, and leadership. Own projects from brief through delivery while maintaining high standards for typography, layout, composition, storytelling, and craft.
Summary Generated by Built In
About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

  • Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
  • Ownership. If you see something broken, fix it. We don't wait for permission.
  • Customer Obsession. Our customers' product is our product.
  • Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
  • First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role

Gigs is entering its next phase of growth, and our brand needs to grow with it. As the company expands, we're building out our small, multidisciplinary design team to evolve how Gigs shows up across an increasing number of products, channels, and moments.

As a Senior Brand Designer, you’ll work closely with the Design Lead and the Brand team to take our visual language into new territories, and help build the systems and AI-powered workflows that let a small team produce at scale. You understand the business, bring ideas rather than waiting for direction, and care about craft down to the last detail.

This is a hands-on role for someone with strong design fundamentals, a feel for storytelling, and the systems thinking to make good work repeatable.

What You Will Do
  • Extend Gigs’ visual identity into new territories, from ads and product marketing to merch, events and presentations. Bring a clear point of view on how the brand should flex in each one without losing cohesion.
  • Lead craft and storytelling on our most important presentations, including board, investor and key customer decks. Turn complex products and strategy into clear, compelling visual stories.
  • Design ads and product marketing visuals that bring Gigs’ products to life across channels, while staying true to the brand.
  • Think in systems. Spot patterns in what the business needs, and work with our systems designer to fold reusable solutions back into the design system.
  • Partner with the business. Work with growth, sales, marketing and leadership to understand their goals, shape requests into the right creative, and proactively suggest better solutions.
  • Own projects from brief through delivery, moving quickly and thoughtfully across concept, iteration, stakeholder feedback and final execution, and keep the Design Lead informed throughout
What We Are Looking For
  • 7+ years of experience in brand and visual design, including in-house brand work at a growth-stage startup or tech company.
  • Excellent design fundamentals, with a high bar for typography, layout, hierarchy, composition, color and detail. This is non-negotiable.
  • A strong portfolio that shows range across brand applications, presentations, and growth or marketing work, plus a sharp eye for detail at every stage.
  • Storytelling skill: you know how to structure a narrative and make a complex idea land visually, whether in a board deck or a single ad.
  • Systems thinking: hands-on experience working within and extending design systems in Figma, and a sense for when something should become reusable.
  • Business sense: you understand commercial goals, ask the right questions, and can explain design decisions in business terms.
  • High AI fluency: you actively use AI across creative exploration and production, and you’re curious about building custom tools and workflows, not just using them.
  • Figma skills, plus fluency in Adobe Creative Suite and modern creative workflows.
  • Clear communication: you share progress without being asked, bring recommendations rather than just options, and build trust with stakeholders inside and outside design.
  • Plus if you also have:
    • Experience designing merch, physical products or environmental branding.
    • Motion design skills for social, ads or presentations.
    • Experience briefing and directing agencies or freelancers.
    • Experience in SaaS, fintech, telecom or another technically complex industry.

Salary range: $170,000 - $220,000 annually + equity

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)


Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.

Skills Required

  • 7+ years of experience in brand and visual design
  • In-house brand experience at a growth-stage startup or technology company
  • Excellent design fundamentals, including typography, layout, hierarchy, composition, color, and detail
  • Strong portfolio demonstrating brand applications, presentations, growth or marketing work, and attention to detail
  • Strong visual storytelling and narrative structuring skills
  • Hands-on experience working within and extending design systems in Figma
  • Business sense and ability to explain design decisions in commercial terms
  • High AI fluency across creative exploration and production
  • Figma skills
  • Fluency in Adobe Creative Suite and modern creative workflows
  • Clear communication and stakeholder collaboration skills
  • Experience designing merchandise, physical products, or environmental branding
  • Motion design skills for social media, advertising, or presentations
  • Experience briefing and directing agencies or freelancers
  • Experience in SaaS, fintech, telecom, or another technically complex industry
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The Company
HQ: Austin, TX
53 Employees
Year Founded: 2020

What We Do

Gigs is the world’s first telecom-as-a-service platform, born from the belief that connectivity will be key to unlock greater potential for innovation. We launched with an API and white-label product that allows businesses and brands to offer fully-fledged phone plans on any network globally. Businesses can launch their own mobile service to monetize their audience and unlock recurring revenue streams, all while having full control over brand and pricing. Today, Gigs offers a suite of products - including payments and analytics - to customers through a unified platform and simple API. Gigs is backed by Google, Y Combinator and other renowned business angels and investors.

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