Senior Brand and Communications Manager (FTC)

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London, England, GBR
Hybrid
HR Tech • Information Technology • Sales
We help people get jobs, instantly.
The Role

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose

We’re seeking a passionate, creative, hands-on Senior Brand & Communications Manager to take a leadership role in our centralized Brand and Communications Team.

This leader will work with multiple discipline stakeholders across the business and in close collaboration with our Head of Brand and Communications to translate brand and audience-specific proposition/messaging, USPs, industry and operational insights into engaging, targeted content designed to drive brand recognition, attract jobseekers, and appeal to clients across multiple sectors.

Oversee media, website, and PR channels, build brand perceptions, and drive Indeed Flex’s position as a disruptor/thought leader whilst partnering with internal teams to establish valuable communication channels and maintain consistency of messaging. Acting in support of the Brand team to help bring the Indeed Flex brand to life across our platforms.

This is a Fixed Term Contract for 6 months with a potential 3 month extension and is an in-office role (5 days per week with the option to work from on Thursdays)

Responsibilities & Duties

  • Plan, develop, and implement brand and communication strategies across UK and US markets.
  • Create compelling brand, jobseeker, and industry-specific content to grow our brand, communicating our brand narrative and building value among key audiences to influence brand perception.
  • Lead research studies to drive insights that inform PR opportunities and content creation.
  • Evaluate channel performance/strategy through brand health studies and other KPIs to demonstrate a measurable impact on growth, and work with internal teams to devise new and creative ways to engage/influence audiences.
  • Establish Indeed Flex as a disruptor/thought leader via brand, jobseeker, client and industry PR, stunts, and insightful content 
  • Partner with stakeholder teams to amplify content and stories to brand level through PR and interview opportunities.
  • Partner with internal teams to help establish and support internal communications channels, ensure consistency of brand messaging. 
  • Lead, coach, and empower a direct report (Copywriter)
  • Support the Head of Brand to bring the Indeed Flex brand to life across our platforms and communications channels including our website, the Indeed Flex app, media and social channels.
  • Alongside the Head Brand, serve as our internal expert in building and maintaining tone of voice, support copywriting where necessary, driving consistency of messaging with other stakeholder teams, design guidelines and providing guidance on content best practices.

Qualifications & Skills

  • Significant experience in brand marketing strategy, communications, media, and content production. 
  • Excellent copywriting ability, able to write original, engaging copy on a range of topics
  • The ability to learn quickly and have a keen focus on detail
  • Strong stakeholder management/relationship building skills
  • Commercially astute and able to represent business at a senior level
  • Experience working with and influencing multiple stakeholders to deliver projects under tight deadlines
  • Ability to adapt messaging to different audiences and intent levels
  • Ability to edit website and launch landing pages through knowledge of CMS platforms
Benefits
  • £50,000 - £60,000 salary per annum
  • 25 days holiday (pro rata)
  • Free lunch in office
  • Cycle to work scheme
  • Pension
  • Private Medical Healthcare
  • Dental Plan
  • Discounted gym membership
  • Day off on your birthday
  • Regular team building events
  • Perkbox - discounts and goodies on some of your favourite brands

You’ll fit right in at Indeed Flex if:

  • You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
  • You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
  • Data is your heart and soul - you know you need it to drive you in the right direction
  • You’re proactive and always willing to learn
  • You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it

Indeed Flex is an Equal Opportunities Employer. We welcome applications from all qualified candidates, valuing diversity and committed to fair treatment for everyone, in accordance with the Equality Act 2010.

Indeed Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Indeed Flex and has not been reviewed or approved by Indeed Flex.

  • Fair & Transparent Compensation Pay is considered competitive in some markets and roles, with upfront, visible hourly rates in the app. Feedback suggests many shifts “pay well” and payments arrive on time via weekly payroll and on‑demand access.
  • Strong & Reliable Incentives Same Day Pay and weekly cycles provide fast access to earnings that workers frequently cite as a meaningful advantage. Bonuses, referral rewards, and the Flex Levels program can add incremental value for active Flexers.
  • Retirement Support A 401(k) is accessible quickly for Flexers, and internal employees receive a matched plan. Feedback suggests this retirement access enhances perceived total rewards for those staying longer‑term.

Indeed Flex Insights

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The Company
HQ: Austin , TX
476 Employees
Year Founded: 2015

What We Do

We're Indeed Flex, a revolutionary app for temporary work empowering job seekers with the fastest way to find work that fits their lifestyles. Through our evolving technology, we're putting work in the palm of people's hands, enabling them to decide where, when, and how they work at the click of a button. At the same time, we partner with employers to deliver access to high-quality workers - "Flexers", as we call them - matched to their needs. With the support of Indeed.com, the world's #1 job site, Indeed Flex operates in full autonomy as we strive to transform the staffing landscape by making access to work and job seekers frictionless. We're expanding rapidly and recruiting the brightest, boldest talent to help us achieve our mission. Want to join our journey?

Why Work With Us

At Indeed Flex, we're progressive people with progressive ideas. That means that we have an incredibly flexible approach to the way we work internally. We believe in nurturing our talent, providing career progression opportunities, constantly adapting to be better and always striving for a great, collaborative and ethos focused culture.

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