Senior BI Infrastructure Analyst

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
What does it mean to live the Caterpillar Experience?
It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
Job Summary:
As a BI Infrastructure Analyst, you will assist in the administration, support, and installation of BI Tool environments, including Tableau, Power BI, ThoughtSpot, Business Objects, and Cognos. The BI Tool software is deployed on Windows, Linux, and Citrix servers. Therefore, you will have opportunities to work with other infrastructure teams to troubleshoot, integrate, and provide infrastructure solutions to business and technical problems.
What You Will Do:

• Providing 24/7 support, along with other team members, for all enterprise BI tool environments.
• Offering technical support for the BI Tool Enterprise software applications for visualization, which includes a suite of applications such as Business Dashboards, Data Discovery, Big Data Analysis, Data Visualization, Mapping, Data Stories, Time Series, and Mobile Business Intelligence. BI Tools are web-based visualization reporting toolsets that allow users to access a wide variety of data sources live or with Data Engine extracts.
• Performing capacity planning and installation of new hardware and software to align with Business Unit projects.
• Working directly with BI Tool Vendors to resolve product issues between vendor-supplied software and Caterpillar-supplied structure components (hardware, software, and/or environmental).
• Following existing change management and incident/problem management processes when maintaining environments.
• Documenting and communicating issues/findings/problems to business partners and other infrastructure support/team members accordingly.
• Developing, enhancing, supporting, and validating monitoring and alerting capabilities of the BI Tool environments.
• Providing consultation to business units or partners within Caterpillar.

What You Have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years' experience with Business Intelligence platform services.
• Minimum of 7 years' experience in infrastructure or application support.
• Advanced understanding of Windows Server Operating System.
• Advanced understanding of Apache/Tomcat application servers.
• Experience writing, testing, and using scripting languages (e.g., PowerShell, Python, Bash).
• Solid understanding of modern web technologies and trends (e.g., REST APIs, HTML5, CSS3, JavaScript frameworks).
• Strong analytical, problem-solving, and multitasking skills, demonstrated through at least 7 years of professional experience.
• Excellent communication skills, both written and verbal, with experience collaborating across technical and non-technical teams.
• Proven ability to work independently and in team environments, ideally in fast-paced or cross-functional settings.

Top Candidates Will Also Have:

• Experience with Linux Operating Systems, including administration, shell scripting, and troubleshooting in enterprise environments.
• Understanding of data warehousing concepts and platforms, such as dimensional modeling, ETL processes, and tools like Snowflake.
• Proficiency with relational databases (e.g., SQL Server, Oracle, PostgreSQL) and strong SQL skills for querying, performance tuning, and data validation.
• Working knowledge of networking fundamentals, including domains, firewalls, access rules, and how they impact BI platform connectivity and security.

What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Additional Info:

• The ideal location for this role is East Peoria - IL, Irving - TX, Nashville - TN
• This position requires the employee to work a 5-day-a-week schedule in the office.
• This position may require 10% travel.

About Caterpillar -
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$110,520.00 - $165,840.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
October 10, 2025 - October 19, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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