At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
Podium is looking for a talented Senior Backend Python Engineer with an interest in building agentic applications using large language models (LLMs). In this role, you will be joining a team of engineers tasked with empowering local businesses by creating AI agents that efficiently handle customer interactions to optimize operations and reclaim valuable time. If you are passionate about tackling complex challenges, thrive in a fast-paced, iterative environment, and have a knack for breaking down intricate problems, we think you’ll be a great fit.
- Develop and deploy advanced AI applications powered by large language models to help local businesses automate interactions and manage leads.
- Collaborate with cross-functional teams to drive the entire lifecycle of AI application development, from conception and design to implementation and maintenance.
- Engage in rapid prototyping and iterative development to refine AI solutions based on real-world performance and feedback.
- Implement monitoring and evaluation systems to track the effectiveness of AI applications in production, ensuring high reliability and user satisfaction.
- Contribute to a culture of innovation by staying current with industry trends in AI and applying cutting-edge research to practical business solutions.
- 5+ years of hands-on programming experience with a modern language such as Python, Go, or Elixir AND proficiency in Python.
- Disciplined approach to testing and quality assurance.
- Excellent communication skills and the ability to work effectively in a team setting.
- Ability to solve ambiguous problems and thrive in a fast-paced environment.
- 5+ years of experience contributing to the architecture and design of large-scale distributed systems, in a hyper-growth SaaS setting.
- Exceptional writing abilities with the capacity to craft and optimize prompts for generative AI models.
- A keen interest in staying up-to-date with the latest advancements in AI and applying them to real-world problems.
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
