The Role
Design, build, and operate backend services for Subscription Management, covering subscriptions, pricing, billing, payments, and customer lifecycle changes. The role involves evolving distributed-system architecture, translating business needs into maintainable solutions, supporting production operations, improving observability and reliability, and collaborating across teams. It also includes mentoring engineers, contributing to technical standards, and applying AI-enabled engineering tools.
Summary Generated by Built In
Hi, we are Swapfiets! 👋
We are on a mission to make cities more liveable by getting more people on bikes. To make sure our members can enjoy the ride, we take care of everything around their bike subscription.
Subscription Management is at the heart of that experience. Our systems manage the subscription lifecycle, including changes, pricing, billing, payments and cancellations. We are continuing to evolve this domain, complete our migration from the legacy platform and build a strong foundation for the future.
We are looking for a Senior Backend Engineer to help us make that happen. You will work on complex problems, build reliable software and have a visible impact on our members and our business.
What you will do:
You do not need prior experience in the Subscription Management domain. We are looking for strong backend engineering skills and the ability to learn a complex business domain.
AI is already an important part of how we work at Swapfiets. You will collaborate with our strong AI team and use leading AI tools to improve how we build software and solve problems. You will also help colleagues discover and apply these tools effectively and responsibly.
Nice to have for the ride:
Pedalling towards inclusivity at Swapfiets 🚲
At Swapfiets, we believe in the power of diversity and inclusion. We are committed to creating a workplace where people with different backgrounds, experiences and perspectives feel welcome, valued and able to contribute. We know there is always room to improve, and we continue to work on making Swapfiets a more inclusive organisation.
Ready for the ride?
If you are excited about building reliable software, solving complex problems and helping shape the future of Subscription Management, we would love to hear from you!
We are on a mission to make cities more liveable by getting more people on bikes. To make sure our members can enjoy the ride, we take care of everything around their bike subscription.
Subscription Management is at the heart of that experience. Our systems manage the subscription lifecycle, including changes, pricing, billing, payments and cancellations. We are continuing to evolve this domain, complete our migration from the legacy platform and build a strong foundation for the future.
We are looking for a Senior Backend Engineer to help us make that happen. You will work on complex problems, build reliable software and have a visible impact on our members and our business.
What you will do:
- Design, build and maintain backend services for Subscription Management.
- Work on complex domain problems involving subscriptions, pricing, billing, payments and customer lifecycle changes.
- Translate business needs into practical and maintainable technical solutions.
- Take ownership of the systems you build in production, including monitoring, operational improvements and incident support.
- Help evolve the architecture of Subscription Management to support future business requirements.
- Identify risks, dependencies and inconsistencies in requirements, and communicate them early.
- Collaborate with Product, Design, Data, Operations and other engineering teams.
- Contribute to technical standards, design discussions and improvements to the way we work.
- Support other engineers through mentoring, pairing and constructive code reviews.
- Communicate important technical decisions through design documents, presentations and other suitable channels.
- Several years of professional experience building backend software.
- Strong experience with C# and .NET.
- Experience designing and building APIs and distributed systems.
- Experience with relational databases, preferably Microsoft SQL Server.
- A strong understanding of automated testing, CI/CD, observability and secure development.
- Experience operating software in production and investigating incidents.
- Experience working with Azure and Docker.
- You have hands-on experience with AI-enabled engineering tools, or you are a strong enthusiast who actively explores their practical use.
- You are eager to grow your AI skills and help colleagues grow theirs.
- The ability to work independently on complex problems and make sound technical decisions.
- Clear communication skills, both with technical and non-technical colleagues.
- A pragmatic mindset: you care about quality and long-term maintainability, while also delivering value incrementally.
- An interest in understanding complex business domains and improving them through software.
You do not need prior experience in the Subscription Management domain. We are looking for strong backend engineering skills and the ability to learn a complex business domain.
AI is already an important part of how we work at Swapfiets. You will collaborate with our strong AI team and use leading AI tools to improve how we build software and solve problems. You will also help colleagues discover and apply these tools effectively and responsibly.
Nice to have for the ride:
- Experience with subscriptions, billing, invoicing, payments or Stripe.
- Experience with financial data or reconciliation.
- Experience with event-driven systems and asynchronous workflows.
- Experience migrating from legacy systems to modern services.
- Experience with infrastructure as code.
- Salary of up to €6,030 per month, excluding holiday pay.
- Your own Swapfiets through our lease plan 🚲
- 32 vacation days: 25 regular vacation days plus 7 Swap days to use as you please.
- A solid pension plan and a discount on your health insurance.
- A MacBook or Windows laptop, whichever you prefer.
- Lots of responsibility, challenging work and friendly colleagues.
- Travel allowance if you live more than 11 km from the office.
- Delicious lunch at the office for a small contribution.
- OneFit for Business.
- An education budget and learning programmes.
- Workshops and inspirational talks.
- One paid day per year for voluntary work.
- Flexibility to work from home or from our office in Amsterdam.
Pedalling towards inclusivity at Swapfiets 🚲
At Swapfiets, we believe in the power of diversity and inclusion. We are committed to creating a workplace where people with different backgrounds, experiences and perspectives feel welcome, valued and able to contribute. We know there is always room to improve, and we continue to work on making Swapfiets a more inclusive organisation.
Ready for the ride?
If you are excited about building reliable software, solving complex problems and helping shape the future of Subscription Management, we would love to hear from you!
Skills Required
- Several years of professional experience building backend software
- Strong experience with C# and .NET
- Experience designing and building APIs and distributed systems
- Experience with relational databases, preferably Microsoft SQL Server
- Understanding of automated testing, CI/CD, observability, and secure development
- Experience operating software in production and investigating incidents
- Experience working with Azure and Docker
- Hands-on experience with AI-enabled engineering tools or strong enthusiasm for actively exploring their practical use
- Willingness to grow AI skills and help colleagues grow theirs
- Ability to work independently on complex problems and make sound technical decisions
- Clear communication with technical and non-technical colleagues
- Pragmatic mindset focused on quality, maintainability, and incremental delivery
- Interest in understanding complex business domains and improving them through software
- Experience with subscriptions, billing, invoicing, payments, or Stripe
- Experience with financial data or reconciliation
- Experience with event-driven systems and asynchronous workflows
- Experience migrating legacy systems to modern services
- Experience with infrastructure as code
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The Company
What We Do
Swapfiets provides a full-service bicycle subscription service, giving members access to bicycles with ongoing maintenance and support across more than 60 cities in nine countries. The company was created after its founders saw students struggling with unreliable bikes. Its model is designed to make cycling more convenient by replacing the hassles of ownership with a dependable, serviced bike available through a recurring subscription.
