Job Description
The IT Dev Ops and Quality Data Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities also include software quality assurance testing.
- Understand the requirements and build Test suite and cover Regression and Functional Testing for Agile projects
- Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
- Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
- Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
- Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.
- Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
- Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
- Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.
- Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.
- Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
- Performs other duties and functions as required by QA function and assigned.
Qualifications:
- 6+ years experience in an IT Quality role.
- Working experience of testing Gen AI applications using Automation tools
- Experience in Leading small teams
- Experience in FX Front office applications
- 10+ years of experience in Devops, knowledge of Docker, Kubernetes, LightSpeed Enterprise is preferred.
- Demonstrated execution capabilities.
- Development experience in a fast-paced, time-to-market driven environment Experience with test automation, test scenario and test scripts creation and modification Comfortable with writing complex queries Experience with reporting tools. Hands on experience with testing automation tools like Selenium, Cypress or like tools.
- Any server side Test Automation experience using Python or Java is preferred
- Work experience in setting up the Test framework and handling preferred
- Experience working with SQL or any RDBMS systems is preferred
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Development------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6+ years experience in an IT Quality role
- Working experience testing Gen AI applications using automation tools
- Experience leading small teams
- Experience in FX front office applications
- 10+ years experience in DevOps
- Knowledge of Docker
- Knowledge of Kubernetes
- Knowledge of LightSpeed Enterprise
- Experience with test automation, test scenario and test script creation and modification
- Hands-on experience with automation tools like Selenium or Cypress
- Server-side test automation experience using Python or Java
- Experience setting up test frameworks
- Comfortable writing complex queries
- Experience working with SQL or RDBMS systems
- Experience with reporting tools
- Development experience in fast-paced, time-to-market driven environments
- Bachelor's degree or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.






