At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a Senior Automation Engineer, you will be responsible for designing, developing, and maintaining scalable automated testing solutions that ensure the delivery of high-quality software products. You will work closely with developers, QA engineers, product owners, and other stakeholders to build robust automation frameworks, define and execute test strategies, and embed quality best practices throughout the software development lifecycle. This role requires strong expertise in Java, API test automation, and backend quality engineering, with experience using Playwright and related automation technologies. You will play a key role in improving product quality, reliability, and release confidence.
How will you make an impact?
- Design, develop, execute, and maintain automated test suites for APIs, backend services, and distributed systems.
- Build, enhance, and maintain automation frameworks using Java, Playwright, and related testing technologies.
- Create automated test cases and test scenarios based on business requirements, technical specifications, and user stories.
- Analyze requirements and system behavior to identify edge cases, failure scenarios, test coverage gaps, and quality risks.
- Perform functional, regression, integration, and end-to-end testing throughout the software delivery lifecycle.
- Integrate automated tests into CI/CD pipelines to support reliable, scalable, and repeatable quality gates.
- Investigate test failures, troubleshoot automation issues, and collaborate with development teams to resolve defects efficiently.
- Review automation code, promote engineering best practices, and contribute to the continuous improvement of testing frameworks and processes.
- Collaborate closely with cross-functional teams to improve product quality, testability, maintainability, and release readiness.
- Drive improvements in automation coverage, execution efficiency, test reliability, and overall quality metrics.
- Mentor junior automation engineers and share technical knowledge, tools, and best practices across the team.
Have you got what it takes?
- At least 4 years of hands-on experience in test automation, software quality engineering, or a related field.
- Strong programming skills in Java with a solid understanding of object-oriented design principles.
- Experience with JUnit, TestNG, Maven, Gradle, or other Java-based testing frameworks and build tools.
- Experience with API testing tools and frameworks such as REST Assured, Postman, or similar technologies.
- Hands-on experience with Playwright for API automation, synthetic monitoring, and end-to-end service validation.
- Strong understanding of REST APIs, HTTP protocols, authentication mechanisms, and service-oriented architectures.
- Knowledge of database testing, SQL, and test data management practices.
- Experience designing, implementing, and maintaining automated test cases based on requirements and acceptance criteria.
- Strong understanding of software testing methodologies, SDLC processes, Agile/Scrum practices, and release management.
- Experience working with CI/CD platforms such as Jenkins, or similar tools.
- Experience working with version control systems such as Git.
- Strong analytical and troubleshooting abilities, including root cause analysis and defect investigation.
- Excellent problem-solving skills, attention to detail, and ability to work independently.
- Strong communication and collaboration skills with the ability to work effectively across engineering teams.
You will have an advantage if you also have:
- Experience with Checkly for synthetic monitoring, automated API validation, and production health verification.
- Experience improving test reliability, reducing flaky tests, and optimizing automation execution times.
- Familiarity with cloud environments, containerized applications, and microservices-based architectures.
- Experience working on enterprise-scale software products or complex distributed systems.
What’s in it for you?
Join an ever-growing, market-leading global company where talented professionals collaborate to build innovative software solutions that impact customers worldwide. You will have the opportunity to work with modern technologies, influence product quality at scale, and drive automation excellence across the organization.
As part of a high-performing engineering team, you will be empowered to take ownership of automation initiatives, continuously improve testing practices, and contribute to faster, more reliable software delivery. If you are passionate about quality engineering, automation, and solving complex technical challenges, you may be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Office days focus on collaboration, innovation, and building strong connections with teammates in a dynamic and engaging environment.
Requisition ID: 11924
Reporting into: Engineering Group Leader
Role Type: Individual Contributor (IC)
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- At least 4 years of hands-on experience in test automation, software quality engineering, or a related field.
- Strong programming skills in Java and understanding of object-oriented design principles.
- Experience with JUnit, TestNG, Maven, Gradle, or comparable Java testing frameworks and build tools.
- Experience with API testing tools or frameworks such as REST Assured or Postman.
- Hands-on experience with Playwright for API automation, synthetic monitoring, and end-to-end service validation.
- Understanding of REST APIs, HTTP protocols, authentication mechanisms, and service-oriented architectures.
- Knowledge of database testing, SQL, and test data management.
- Experience designing, implementing, and maintaining automated test cases based on requirements and acceptance criteria.
- Understanding of software testing methodologies, SDLC processes, Agile/Scrum practices, and release management.
- Experience with CI/CD platforms such as Jenkins or similar tools.
- Experience with version control systems such as Git.
- Strong analytical and troubleshooting abilities, including root cause analysis and defect investigation.
- Excellent problem-solving skills, attention to detail, and ability to work independently.
- Strong communication and collaboration skills across engineering teams.
- Experience with Checkly for synthetic monitoring, automated API validation, and production health verification.
- Experience improving test reliability, reducing flaky tests, and optimizing automation execution times.
- Familiarity with cloud environments, containerized applications, microservices architectures, enterprise-scale software, or complex distributed systems.
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
