Senior Auto Claim Examiner

Reposted 11 Days Ago
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Phoenix, AZ, USA
In-Office
Senior level
Insurance
The Role
The Senior Auto Claim Examiner ensures efficient total loss claims handling, adheres to compliance requirements, investigates and resolves claims, manages vendor expenses, and maintains customer relationships.
Summary Generated by Built In

Why Chubb? 

At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. 

Join Chubb for a rewarding career where our core values—excellence, integrity, and respect—guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities. Together, let's shape a safer, more secure world. 

Role responsibilities:

  • Ensuring the delivery of timely and superior customer service through the daily total loss claims handling.
  • Ensuring adherence to salvage requirements per state guidelines & effectively manage the negotiations of upfront storage fees and rental expenses.
  • Effectively investigating claims, reserving evaluation and resolution of claims
  • Effectively control the use, work product and expenses of outside vendors
  • Develop and maintain strong business relationships with internal and external customers
  • Actively participate in committees and task force projects
Qualifications

 

Knowledge, Skills and Abilities:

  • High level of expertise in all aspects of claims adjusting to include total loss handling and total loss salvage/compliance requirements. 
  • Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations.
  • Ability to work effectively with a wide variety of people.
  • An aptitude for evaluating, analyzing, and interpreting information.
  • Excellent verbal and written communication skills.
  • An ability to work well in teams.
  • Innovative thinker with ability to multi-task.

Education and Experience:

  • Bachelor’s degree or equivalent experience
  • Minimum 5 years of insurance claims experience
  • Comprehensive understanding of Auto clam handling 
  • Current adjuster license in all states preferred; willing to obtain additional state licensure

Company Benefits Highlights:

At Chubb, we provide our employees with best-in-class benefits to support their physical, emotional, and financial goals and well-being. We foster a collaborative and inclusive culture with the flexibility to support our employees' needs. Our comprehensive benefits package includes:

  • Competitive compensation and performance-based bonuses
  • Medical, dental, and vision coverage starting on your first day of employment
  • Health savings account (HSA) and flexible spending account (FSA) options
  • Generous paid time off (PTO)
  • 10 paid holidays each year
  • Up to 9% 401(k) contribution from Chubb
  • Tuition and education reimbursement to support lifelong learning
  • Professional training and development programs
  • Stock options for eligible employees
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Skills Required

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of insurance claims experience
  • Comprehensive understanding of Auto claim handling
  • Current adjuster license in all states preferred
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The Company
HQ: Schweiz
27,791 Employees

What We Do

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.

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