Vintage Focus
You are a product specialist self-starter who can work independently and with cross-functional teams, to ensure the integrity of the Vintage Authenticator function. With your previous experience as an individual contributor as an Authenticator or Brand Lead, you possess hands-on ability to own projects relating to Vintage Escalation, DeEscalation, Product Organization and Movement, and ability to assist the department with its SLA.What You Get To Do Everyday
Authenticate luxury products by locating brand identifiers (holograms, date codes, authenticity
cards, and hallmarks) and evaluating the quality of materials and construction
Inspect consigned luxury products for condition and acceptance standards (Quality Control)
Serve as the point person to process brands identified as authentication risk, covetable and/or high-value
Assist with processing VIP consignments
Write informative product descriptions using industry-standard fashion terms
Price merchandise based on retail value, condition, and style
Data Entry (Provide pertinent product information such as measurements and fabrication)
Vintage Focus
Sorts HRA backlog for mis-escalated vintage to ‘de-escalate’ by sending through to LRA (25-50% of time)
Manually locates and escalates high value vintage items to L3 in Dior from LRA (50+% of time)
Manages and tracks incoming high value vintage consignments to ensure proper receiving and escalation
Sorts HRA backlog for mis-escalated vintage to ‘de-escalate’ by sending through to LRA
Organizes Vintage backlog by date order to ensure proper SLA is maintained
Scans items into vintage backlog location
Supports receiving with inquiries regarding vintage product
Assists HRA Vintage production as needed / when time permits
Minimum Requirements:
Minimum 1 year of luxury fashion experience (retail included)
Strong fashion knowledge – Top designers and brands, current trends, garment construction, etc.
Ability to work independently as well as part of a team
Basic computer and data entry skills
Ability to work in a fast-paced and high volume environment
Outstanding work ethic and ability to consistently meet daily department goals
Excellent organizational & time management skills and acute attention to detail
Confident communicator who possesses a positive attitude towards collaboration
Passionate about continuous learning and comfortable in conducting independent research
Strong business acumen and ability to align work with company goals.
At least one year as a Brand Lead or LRA Authenticator or equivalent external Vintage experience required
Preferred Requirements:
College degree preferred but not required (fashion studies/merchandising, textiles studies, etc.)
Experience with Dior and Looker highly preferred
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Top Skills
What We Do
The RealReal is the world’s largest online marketplace for authenticated luxury retail. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.
Why Work With Us
We are looking for smart and talented people who are creative, enjoy working in a fast-paced environment, and want to be part of a team that is reinventing the digital marketplace as you know it!
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