Senior Auditor

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Work Location: Hybrid in the West Reading or Malvern, PA locations, coming into the office at least 3 days per week with Monday, Tuesday, and Thursday being the set in-office days. All subject to change.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

Reporting to the Internal Audit Manager or Director, the staff/senior auditor will be responsible for performing assigned audit sections to review adequacy of internal controls, efficiency and effectiveness of operations, compliance with policies and regulations, risk management and governance processes. Staff/senior auditor will also be responsible for leaning low to moderate complexity engagements with limited day-to-day oversight.

Key Responsibilities

• Staff/senior auditors are guided by and demonstrate Customers Bank’s values every day to accomplish the strategy
• Assist Internal Audit Manager/ Director in execution of internal audits:

  Perform audit fieldwork as assigned, including the testing of the design and effectiveness of internal controls

  Document audit results and audit issues in accordance with Corporate Audit Policies and Procedures and coordinate with the Senior Auditor/Lead Auditor/Audit Manager/Audit Director to determine the appropriate recommendations for management

  Complete audit assignments within established due dates and budgets

  Provide external audit support as needed

  Perform SOX (Sarbanes-Oxley) 404 testing as needed

• Keep current on relevant regulations pertaining to audits and the financial services industry
• Implement best practices and procedures to improve efficiency
• Provide consistent quality customer service to all constituents of internal audit
• Build and maintain effective relationships with management and the Audit Team
• Other duties as assigned

What do you need?

Must haves:

• Bachelor’s Degree in accounting, finance or business preferred
• Minimum of 2-5 years of audit experience
• Experience as a Senior with a national public accounting firm is required
• Banking / financial services industry preferred
• Ability to accept responsibility and account for his/her actions
• Ability to perform work accurately and thoroughly
• Ability to communicate orally and in writing clearly and concisely
• Ability to actively and skillfully conceptualize, apply, analyze and/or evaluate information generated by observation, experience, reflection, reasoning, or communication
• Ability to formulate a sound decision using the available information
• Ability to effectively build relationships with constituents and co-team members
• Ability to manage own time, priorities, and resources to achieve goals and utilize the available time to organize and complete work within given deadlines
• Ability to travel when needed

Nice to haves:

• CPA/CIA certification or equivalent
• Master’s Degree

Technology Skills:

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.