Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
We are seeking an experienced and motivated individual to join our team as a Varicent Sales Performance Management (SPM) / Incentive Compensation Management (ICM) Administrator and Developer. In this role, you will be responsible for managing, configuring, and enhancing the Varicent SPM software application to ensure efficient commission processing and reporting. You will also work collaboratively with cross-functional teams to deliver reliable, scalable solutions that streamline processes, improve cycle times, and ensure accuracy. This position provides a unique opportunity to drive innovation and contribute to process improvement initiatives within the organization.
What You'll Do:
• Support the administration and maintenance of the Varicent SPM commission software application.
• Configure the application to meet business requirements, including enhancements, optimizations, and bug fixes.
• Manage the full software development life cycle, including requirements gathering, solution design, development, testing, deployment, integration, and documentation.
• Collaborate with cross-functional teams to develop solutions that eliminate manual processes, improve efficiency, and ensure accurate results.
• Create and publish dynamic dashboards and reports for commission insights and performance tracking.
• Troubleshoot and resolve complex technical issues to maintain system reliability.
• Contribute to process improvement initiatives by identifying opportunities for optimization and automation.
What You'll Bring:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 5 years of software development experience, including a minimum of 2 years working with Varicent Incentive Compensation Management (ICM).
• Demonstrated experience in the insurance domain, with a strong understanding of insurance terminology, particularly in Life Insurance.
• Expertise in design, development, and testing of ETL processes and methodologies within a data warehousing environment.
• Strong SQL skills, including query optimization, performance tuning, and report development.
• Prior experience in business analysis and technical documentation for Varicent ICM projects.
• Proficiency in Agile development methodologies and participation in Agile ceremonies.
• Advanced skills in JavaScript, debugging, troubleshooting, and performance optimization.
• Proven ability to solve complex technical problems and quickly assimilate new information.
Required Skills and Technologies:
• Varicent ICM Composer and administration.
• ETL processes and tools.
• Comprehensive knowledge of the insurance domain, especially Life Insurance.
• Agile methodology and tools.
Preferred Attributes:
• Strong analytical and problem-solving skills with a focus on process optimization.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple priorities and deliver high-quality results under tight deadlines.
This role is ideal for someone passionate about leveraging technology to optimize business processes and deliver impactful solutions. If you have the expertise in Varicent SPM and a strong background in software development, we'd love to hear from you!
Pay Transparency
Salary Range: $79,000-$113,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92241
Top Skills
What the Team is Saying
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
