Senior Associate Technical Account Manager

| San Francisco, CA, USA | Hybrid
Employer Provided Salary: 59,500-102,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Who we are

Publica is the leading Advertising Platform for Connected Television. As audiences shift from Cable TV to Digital, Publica’s goal is to power the next generation of ad experiences on the big screen.

What we need to build together

The core of our platform is an OTT Header Bidding solution that enables publishers to run a unified auction between their direct sales and video SSPs. In addition, we provide all services needed to run an Ad-Supported OTT business: Campaign Management, Audience Management, and Server-Side Ad Insertion.

The Role

Publica is looking for a Sr. Associate, Technical Account Manager to join the Publisher Operations team. We are looking for someone who has strong technical aptitude, problem solving skills, critical thinking, and communication skills that can oversee all aspects of customer service as they leverage Publica to power their CTV/OTT video business. You will be engaging with customers regularly, deep diving into data and running analyses, responding to a wide range of customer inquiries, becoming an expert with all products, funneling feedback from clients to our product and engineering team, and ultimately be responsible for the growth of accounts.

Basic Requirements

  • Experience in programmatic advertising
    • Preferred experience with video ad serving, openRTB, SSAI…
  • Experience with large data sets, the tools to query them (MySQL, Amazon Athena), and data analysis
  • Experience with ad tech user interfaces
  • Experience with day to day account management and client facing
  • Highly motivated self-starter with a persuasive and success-driven personality
  • Combination of excellent technical, product and business skills
  • Exceptional verbal and written communication skills
  • Strong problem-solving and analytical skills
  • 4-year degree in a related field

California Applicants: The salary range for this position is $59,500 - $102,000. Actual pay may vary based on experience or geographic location.

Equal Opportunity Employer:

Publica and IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

Attention agency/3rd party recruiters: Publica and IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • GolangLanguages
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • GolangAnalytics
    • CanvaDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • SalesforceCRM
    • SplashCRM
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

What are Publica LLC Perks + Benefits

Culture
Partners with nonprofits
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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