Senior Associate – Software Advisory Services (SAS) - India
Are you looking for an opportunity to grow your IT Asset Management (ITAM) career in a fast-paced, global consulting environment?
Overview:
Connor Consulting International provides highly specialized accounting and advisory solutions to ensure contract, license, and royalty compliance. Since our founding in 2009, we have experienced remarkable growth—doubling in size year after year—and now proudly serve a wide range of Fortune 500 companies across multiple industries worldwide.
Connor’s dedication to excellence in contract compliance services has made us a trusted partner of the world’s largest software vendors. Our professionals are recognized for their deep industry expertise and commitment to delivering exceptional client outcomes.
As our ITAM consulting practice continues to expand, we are seeking a Senior Associate highly skilled and experienced candidate to lead and support the implementation of Flexera tools in an on-premise/onshore environment. The candidate should have hands-on experience integrating Flexera with other IT asset discovery tools and a strong understanding of software asset management (SAM) and IT operations. Relevant experience of 5-6 years.
Main Responsibilities:
- Perform daily operational tasks in ServiceNow HAM Pro, including asset intake, tagging, assignment, return, retirement, and disposal.
- Maintain accurate asset records, including location, ownership, and lifecycle status.
- Ensure proper linkage and data alignment between Asset Tables and the CMDB.
- Reconcile discovered hardware assets with procurement data to ensure system integrity.
- Monitor HAM dashboards and reports for exceptions such as duplicate records or missing serial numbers.
- Validate data from discovery tools (e.g., SCCM, ServiceNow Discovery).
- Support collaboration with IT operations, procurement, and warehouse teams.
- Document operational issues and suggest process improvements.
- Assist with physical asset audits and support L1/L2 asset-related queries.
- Support fulfillment of tickets (incident and request) related to hardware lifecycle activities.
Requirements
Experience, Skills, and Characteristics:
- 5–6 years of hands-on experience integrating Flexera with other IT asset discovery tools and a strong understanding of software asset management (SAM) and IT operations.
- Understanding of IT asset lifecycle processes and CMDB structures.
- Familiarity with discovery tools such as SCCM, JAMF, or ServiceNow Discovery.
- Strong attention to detail and accountability for data accuracy.
- Ability to manage queue-based tasks and meet service level agreements (SLAs).
- Self-driven and able to work independently or collaboratively in a team setting.
- Excellent verbal and written communication skills.
- Bachelor’s degree in a relevant field such as Accounting, Information Systems, or Engineering.
Preferred Qualifications:
- Experience working in a consulting or managed services environment.
- Exposure to ServiceNow ITSM and CMDB modules.
- ITIL Foundation certification preferred.
- ServiceNow Fundamentals or HAM-specific certifications a plus.
Benefits – Why Connor?
We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation package, and competitive compensation. You’ll be part of a highly driven, collaborative global team that values trust, accountability, and continuous learning. We cultivate a culture that celebrates diversity, individuality, and innovation.
Connor Consulting is an equal opportunity employer and values diversity, equality, and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you’re passionate about ITAM and ready to help global clients drive operational excellence through data-driven asset management, this is the role for you.
Join us and be part of our Global Team. Apply now!
Top Skills
What We Do
Connor's mission is to make a positive impact on our people's lives, the lives of the people we interact with, and the communities we live in. Our global team is driven by our mission and values, committed to doing our best for each other, our clients and our communities every day. Every employee at Connor is positioned to have an impact, knowing the status quo is not good enough.
Our services are primarily focused on 3rd party relationships - with our Royalty and Software License Compliance services helping companies secure their revenue streams, and our GRC and vendor management solutions providing insights and assurance for cyber-security and ESG risks. By staying true to our mission and values, our team of highly specialized professionals help our customers achieve their business goals, while strengthening their 3rd party relationships.
We drive on diversity being our strength, operating as a single firm in more than 20 countries. Connor’s clients span from the largest IP and Software licensors across the globe, to many of the future industry leaders. We embody the David vs. Goliath story and thrive on it - embracing challenges from our Big 4 competitors daily. Our nimbleness allows us to truly tailor our services to our clients' needs, supported by our technology first mindset in customer engagement and data analysis. Our proprietary technology across ConnorX and Data Platform uniquely positions us to deliver marketing level customer experience and insights to the compliance industry.
Our People are our only assets. Ask our people how they feel about working at Connor, and they'll all say the same thing: They feel proud to be part of a team that not only strives to be smarter and better for our clients but offers endless opportunities to grow and learn along the way.
We are more than just accountants; we are trusted advisors invested in the long-term financial success of their businesses.
