Associate, Document Specialist
POSITION PROFILE
Satisfies customers according to company standards of quality and output by prepping, scanning, inspecting, compiling, assembling and binding documents. Is required to be cross trained and demonstrates the skill set for scan to file to include traditional copy, oversize, color, mail outs and on-site functions.
JOB DUTIES AND RESPONSIBILITIES
- Achieves customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately in a timely manner.
- Meets deadlines by working at a quick and steady pace while maintaining quality/error free work.
- Achieves Time Productive statistics by meeting standards established by the facility.
- Meets company production standards by achieving the Impressions per Hour (IPH) rate in accordance with standards established.
- Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report in the event of equipment failure.
- Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
- Troubleshoots problems by communicating effectively and promptly to manager.
- Prevents assembly errors by maintaining an organized work station.
QUALIFICATIONS (Education, Experience and Certifications)
- High school diploma or equivalent.
- No prior work experience necessary.
- Typing skills.
- Basic PC skills.
KNOWLEDGE, SKILLS AND ABILITIES
- Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales and production departments.
- Must be able to adapt to changing situations and be flexible.
- Must be able to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Deals with time demands of work schedule by being available to work 8 to 12 hour shifts including nights, weekends, overtime and holidays depending upon volume of work to satisfy account needs.
- Must be able to work in a production facility by adapting to moderate medium to high noise levels.
- Deals with moderate stress levels by adapting to and coping with stressful situations for extended periods of time.
- Position often requires ability to stand on feet for at least eight (8) hours per day.
- To handle customer orders, may be required to lift and move supplies weighing up to 50 lbs. from the floor to waist height, carrying it 10 feet and lowering back to the floor.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Skills Required
- High school diploma or equivalent
- Typing skills
- Basic PC skills
- Able to read and write in English
- Ability to perform repetitive tasks and adapt to changing procedures
- Ability to stand for at least eight hours per day
- Ability to lift and move supplies up to 50 lbs
- Working knowledge of basic machine maintenance and machine codes (clear jams, refill toner)
- Availability to work 8 to 12 hour shifts including nights, weekends, overtime and holidays
Ricoh Global Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh Global Services and has not been reviewed or approved by Ricoh Global Services.
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Healthcare Strength — Benefits are positioned as comprehensive, with medical, dental, and vision coverage plus life and disability protection as core components. Multiple plan choices are described, suggesting employees can tailor coverage to their needs.
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Retirement Support — Retirement benefits are a recurring strength, highlighted by a 401(k) program with company matching (described as 50% on the first 6% of base salary). Additional references to regular bonuses and contributions to retirement further reinforce the perceived value of the retirement offering.
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Leave & Time Off Breadth — Time-off benefits are described as a meaningful part of the total rewards package, including vacation, sick days, holidays, and PTO structures. Extra options such as purchasing additional vacation are also described, increasing perceived flexibility in time off.
Ricoh Global Services Insights
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What We Do
Digital transformation is crucial for a business but complex to deliver. It’s so complicated that no single company can be expected to provide everything required to achieve success; but one company can ensure everything gets delivered. That’s why Ricoh works with best in class delivery partners to support us through the process of transforming your business into a digital business. As well as our partners, we offer access to our seventeen thousand engineers. They’re on the ground, around the world, ready and able to manage the complexity of transformation. Digital transformation moves so quickly, that you could redefine it on a daily basis. Ricoh provides the people, processes and technology to help your business evolve and embrace new ways of working.
