Senior Associate - Program Management

Posted 6 Days Ago
2 Locations
In-Office or Remote
Senior level
Fintech • Financial Services
The Role
Co-manages technology programs by overseeing schedules, budgets, resources, risks, reporting, compliance, and quality targets. Monitors progress against strategic goals, supports Program Increment planning and agile ceremonies, and collaborates with product and business teams throughout the product development lifecycle. The role also contributes to financial planning, data analysis, stakeholder communications, and delivery of technology initiatives.
Summary Generated by Built In

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Senior Associate, Program Management co-manages project resources and schedules, proactively identifies risks and tracks the progress of program performance through appropriate reporting tools against delivery, cost, budget, forecast, schedule and quality targets.

Responsibilities
  • Manages project schedules, budgets, and resources, ensuring timely and cost-effective delivery
  • Conducts thorough risk assessments and develops actionable mitigation plans to address potential project challenges
  • Evaluates progress towards program goals by monitoring project performance against goals, making adjustments to plans and strategies to ensure successful outcomes
  • Prepares comprehensive project reports and updates, ensuring stakeholders are well-informed and project documentation is up-to-date
  • Monitors compliance with regulatory requirements by ensuring all project activities across different workstreams adhere to relevant regulatory standards and organizational policies
  • Aligns project deliverables with the organization’s strategic goals, ensuring they contribute to overall business success
  • Provides inputs in Program Increment (PI) planning meetings with colleagues and other agile ceremonies for teams to pressure test plans for feasibility, capacity, and risk
  • Contributes to the full life cycle of product development, from concept to delivery, including Test Driven Development (TDD)
  • Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Qualifications

Education Qualifications:

  • Bachelor's degree in Engineering and/or comparable experience

Work Experience:

  • Experience in project management and reporting tools (e.g., MS Project, Jira, Trello, Asana, Excel, Tableau)
  • Experience in budgeting and financial planning/management
  • Experience in data analysis
  • Licenses and Certifications:
  • Project Management Professional (PMI) or equivalent Project Management certification (e.g., Certified Project Management Practitioner, International Project Management Association / Prince 2 / CSM - Certified Scrum Master / CSPO - Certified Scrum product owner)

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Skills Required

  • Bachelor's degree in Engineering or comparable experience
  • Experience with project management and reporting tools such as MS Project, Jira, Trello, Asana, Excel, or Tableau
  • Experience with budgeting and financial planning or management
  • Experience in data analysis
  • Project Management Professional certification or equivalent, such as Certified Project Management Practitioner, IPMA, PRINCE2, Certified ScrumMaster, or Certified Scrum Product Owner
  • Eligibility to work in the United States

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
  • Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
  • Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.

American Express Insights

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The Company
HQ: New York, NY
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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