Senior Associate Product Development NACH

Posted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Owns end-to-end NACH product development, including requirements gathering, product conceptualization, agile delivery, roadmap communication, process governance, UAT, automation, go-live, commercialization, and continuous improvement. The role manages onboarding for banks, corporates, and government departments; oversees stakeholder relationships, KPIs, policies, steering committees, and project delivery. Candidates should understand NACH, CTS, payments systems, APIs, integrations, AI models, and data-driven decisioning.
Summary Generated by Built In

Role: Sr. Associate NACH Product

Experience: 3+  years

Preferred Industry Exp: Banking / Fintech

Educational Qualification-

Essential: UG: - B.Tech/BE

Location: Mumbai


Job Purpose:-

1.       Gathering and prioritizing product requirements, requirement analysis, working with development teams for implementation using agile methodology

2.       Conceptualization and implementation of new products

3.       Collaborate and communicate product road map, project status and issues to relevant stakeholders

4.       Develop clear visualizations of complicated business processes and ambiguous business requirements

5.       Responsible for product management and end-to-end project delivery

6.       Convening and handling steering committee meeting and workgroup meeting with stakeholders.

7.       Define processes, ensure execution and ongoing governance

8.       Write operational policies

9.       Implementation of strategic operational continuous improvement


Accountabilities


Major Activities

Team & Project management

1. Define processes, ensure execution and ongoing governance.

2. Write operational policies

3. KPI management

4. End-to-end product delivery

Products

5. Process re-engineering

6. Automation projects to eliminate manual dependency

7. Collaborate and communicate product road map, project status

8. Conceptualization and implementation of new products

Requirements & Onboarding

1. Review of approach documents and sign off

2. Perform UAT with the agreed TAT

3. Onboarding of banks / corporates / govt. departments to NACH / its related services

4. Managing relationship with top banks, govt. departments & corporates

Functional Skills

Ø  Knowledge on NACH and CTS

Ø  Knowledge on other payments systems like UPI, IMPS, AePS will be added advantage

Ø  MS office

Ø  Communication skills

 

Product responsibility:

Ø  Product Conceptualization: Understand market, customer trends, opportunities, user and bank / ecosystem pain points, how to differentiate regulatory understanding

Ø  Product Design: Design Thinking, agile approach, customer experience

Ø  Product Development: Design & document tech specification and test cases

Ø  Product Go Live: Identifying pilot study and ensuring product success.

Ø  Product Commercialization:

ü  Drive users, value, volume, ecosystem

ü  Collaborate with Relationship Managers to drive the product objective

Ø  Must Have

ü  Exposure to AI for building Products, Data Intelligence etc.

ü  Ability to understand and translate technical concepts such as APIs, integrations, AI models, and data-driven decisioning

 

Why Join NACH?

Ø  Opportunity to shape one of India’s largest payments ecosystem

Ø  High-visibility role with end-to-end product ownership

Ø  Opportunity to work with leading banks, fintechs, technology partners, govt. institutions and regulatory bodies

Ø  Strong platform for career growth in payments and product leadership



Skills Required

  • 3+ years of professional experience
  • Bachelor’s degree in B.Tech or BE
  • Banking or fintech industry experience
  • Knowledge of NACH and CTS
  • Knowledge of UPI, IMPS, or AePS payments systems
  • Microsoft Office proficiency
  • Strong communication skills
  • Exposure to AI for product development and data intelligence
  • Ability to understand and translate technical concepts including APIs, integrations, AI models, and data-driven decisioning
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The Company
HQ: Mumbai, Maharashtra
2,124 Employees
Year Founded: 2005

What We Do

NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address'​ as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity

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