Senior Associate, Performance Analytics & Reporting Operations

Work Location Assignment: Mexico City, must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business
ROLE SUMMARY
The Senior Associate, Performance Analytics & Reporting Operations is responsible for executing commercial performance reporting with high accuracy, speed, and consistency. The role supports Therapeutic Area-aligned Performance Analytics and Insights (PAI) analytics colleagues who partner directly with brands by maintaining established reporting rhythms, leveraging refreshed data feeds, and ensuring reliable delivery of reporting outputs.
This role helps build stable internal reporting capability and reduce reliance on external support through disciplined execution, strong quality control, and clear communication. The position is based in Mexico City and operates within the Performance Analytics and Insights (PAI) organization, part of Global Commercial Analytics (GCA).
ROLE RESPONSIBILITIES
• Execute recurring weekly, monthly, and quarterly commercial performance reporting using established templates, tools, and data feeds.
• Perform routine data validation, reconciliation, and quality checks to ensure accuracy and reliability of reporting outputs.
• Implement minor report updates or adjustments based on documented requirements.
• Ensure accurate and timely delivery of reports in alignment with fixed reporting calendars.
• Maintain clear documentation for reporting processes, procedures, metrics, and requested changes.
• Adhere to standardized workflows and reporting practices to support consistency and quality.
• Identify data inconsistencies, breaks, or risks and escalate issues early to appropriate stakeholders.
• Support continuous improvement of reporting efficiency, accuracy, and reliability.
• Collaborate closely with PAI analytics colleagues to clarify reporting requirements and expectations.
• Communicate status, risks, timelines, and completion clearly through email, meetings, and presentation materials.
• Operate effectively in a service-oriented support model aligned to stakeholder expectations.
• Respond efficiently to feedback and revision cycles.
• Conduct Quality Assurance and Quality Control checks to ensure accuracy of reporting.
BASIC QUALIFICATIONS
• Bachelor's degree in business, analytics, finance, engineering, or a related quantitative field.
• 3+ years of experience in reporting, data analysis, business intelligence, or operations support.
• Experience delivering recurring reporting outputs.
• Advanced Microsoft Excel skills, including formulas, pivot tables, lookups, data cleaning, and error checks.
• Microsoft PowerPoint skills with ability to produce clear, executive-ready slides and concise narratives.
• Exposure to Tableau or Power BI, including dashboard navigation, refresh validation, and basic edits.
• Basic data handling skills, including working with CSV files, structured datasets, and reconciliation.
• Ability to work accurately with large datasets and repetitive processes.
• Strong attention to detail with low error tolerance.
• Effective time management aligned to fixed reporting deadlines.
• Discipline in documentation and repeatable execution.
• Ability to operate independently with minimal supervision once proficient.
• Professional written and verbal English sufficient for routine collaboration with U.S.-based teams.
• Ability to ask clarifying questions, confirm requirements, and summarize outcomes accurately.
• Proactive and effective communication with data owners to resolve data questions, issues, and dependencies.
• Clear and concise communication of outputs, issues, and timelines.
PREFERRED QUALIFICATIONS
• Working knowledge of Tableau or Power BI dashboard modification.
• Basic SQL querying or exposure to data warehouses.
• Experience with Excel automation, including Power Query, macros, or similar tools.
• Familiarity with data quality checks and reconciliation frameworks.
• Project management skills to facilitate clear interactions between data source teams, PAI, and other stakeholders.
• Pharmaceutical, healthcare, or commercial operations reporting experience.
• Familiarity with KPIs such as sales performance, market access, field activity, or patient metrics.
• Experience supporting U.S. or global business teams from a near-shore or offshore operating model.
• Experience transitioning work from consultants or external vendors.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Up to 10% travel required for Meetings
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
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