Essential Responsibilities
- Ensure accuracy of routine to complex loan applications generated in all 50 states for products such as: FHA, VA, and Construction by clearing inconsistencies prior to and post submission to underwriting.
- Collect required documentation from borrowers and other third parties.
- Request valuation reports, title reports, fraud reports, insurance and other necessary documentation as requested through the application process with appropriate 3rd party vendors.
- Analyze credit, income and collateral documentation submitted for completeness and accuracy to ensure loan eligibility as well as to analyze and evaluate given information relative to underwriting guidelines.
- Resolve system generated identity check alerts by gathering and validating relevant supporting documentation.
- Resolve routine title issues including vesting issues and various liens by working with the member, loan originator and title company.
- Validate and calculate income for non-self-employed borrowers.
- Ensure the loan process is meeting the deadlines of the purchase agreement as well as keeps track of your mortgage rate lock expiration date in order to avoid lock extension including extension fees.
- Provide set service standards for each loan application, borrower and originating team member from time of receipt to final submission to closing by coordinating activities amongst other team members such as underwriter, loan officer, borrower and third parties involved in the application.
- Provide the loan officers with timely updates while participating in weekly status meetings with respective sales and operations team members as well as communicate with loan officers, members, title companies, realtors, builders and all other internal / external partners
- Establish, maintain, and update files, databases, records, and/or other documents for recurring internal reports.
- Make recommendations for procedural changes to increase efficiency.
responsibilities and activities may change at any time with or without notice.
Education & Years of Experience
- Minimum - High School or Equivalent
- Minimum - 5 Years Lending, First Mortgage Lending Operations, Real Estate Contracts or Related
Compensation & Benefits:
Typical hiring range: $52,300.00 to $81,300.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
- Annual performance bonus
- Work from home up to 3 days a week
- Paid parental leave
- Employee discount programs
- Time off including paid personal and sick days
- 11 paid holidays
- Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties,
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High School diploma or equivalent
- Minimum 5 years lending, first mortgage lending operations, real estate contracts or related experience
- Experience processing FHA, VA, and Construction loan products
- Ability to analyze credit, income, and collateral documentation for completeness and underwriting eligibility
- Experience resolving title issues, vesting, liens and identity check alerts
- Strong communication and coordination with loan officers, underwriters, title companies, realtors, builders and borrowers
Alliant Credit Union Compensation & Benefits Highlights
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Retirement Support — A 401(k) match of 100% on the first 5% of pay with immediate vesting is highlighted and available from day one. This straightforward formula strengthens long‑term savings predictability.
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Leave & Time Off Breadth — PTO, paid U.S. bank holidays, volunteer time, and parental leave are offered. Tenure‑based PTO in the 21–31 day range signals meaningful time‑off availability.
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Healthcare Strength — Coverage includes medical, dental, company‑paid vision, and employer HSA contributions, with FSA options available. Wellbeing resources such as an EAP and Calm app access complement the core plans.
Alliant Credit Union Insights
What We Do
Alliant is unlike any other financial institution — a digital credit union that wows our members. We’re boldly disrupting banking norms to do good for our members, employees and communities. With 90 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. Our industry-leading financial products, seamless digital experiences and exceptional customer service make banking simpler for our 900,000+ members. Fully digital, fully human and full of possibility, we work to provide our members with experiences that redefine the financial industry, challenge the status quo and unleash brilliance.
Why Work With Us
Our employees enjoy a hybrid schedule, allowing for flexible remote work and purpose-driven, outcome-focused onsite opportunities. Driven by Alliant's guiding principles and values, employees across all teams build together to provide our members with industry-leading financial products, seamless digital experiences & exceptional customer service.
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Alliant Credit Union Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Alliant offers a purpose-driven, outcome-focused hybrid workplace model.





