Senior Associate, IT

Reposted 10 Hours Ago
Be an Early Applicant
Manila, First District NCR, National Capital Region, PHL
In-Office
Senior level
Logistics • Software • Transportation
The Role
The Senior Associate, IT will manage IT procurement, network connectivity, VoIP systems, meeting room AV setups, and provide user support while overseeing office IT operations.
Summary Generated by Built In
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
 
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter.

What you’ll do:

  • Handle Procurement process for IT Equipment / Project based on ISO Audit Standard
  • Managing and Maintaining Office Network Connectivity and coordinating with Network team for Network Infrastructure Design and Build, Troubleshooting and Maintenance (WAN, Firewall, L3/L2 LAN, Wi-Fi System)
  • Managing and coordinating with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc.)
  • Managing and Maintaining Voice over IP Phone (PABX) Systems
  • Managing and Maintaining Office Meeting Rooms Video Conferencing and AV System Setup
  • Managing, coordinate and troubleshoot for Office Structured Cabling System
  • Maintaining UPS System Operation
  • Managing and Implementing Office Expansion or Relocation Projects
  • Daily System Administration and support (Accounts creation, termination, etc..)
  • Documentation (Inventory, IT Drawings, IT related documentation)
  • Maintain and support office Users Workstation (PC/Laptop) and various Office IT Equipment life cycle and availability
  • Troubleshooting for IT Equipment and inquiries of users
  • Local IT Team Works Management
  • Communication with IT Vendors in various categories

What we seek:

  • A proactive IT professional who takes ownership of system performance, issue resolution, and project delivery.
  • Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.
  • Effective communicator who can explain technical concepts clearly to non-technical stakeholders.
  • Collaborative mindset, able to work across teams and departments to ensure seamless operations.
  • Detail-oriented with a focus on accuracy, process improvement, and operational excellence.
  • Eager to continuously learn, develop technical expertise, and take on leadership responsibilities.

What you'll need:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Proven experience in IT support, systems administration, or related technical roles.
  • Hands-on experience with troubleshooting hardware, software, and network issues.
  • Familiarity with ticketing systems, IT service management tools, and standard IT processes.
  • Strong understanding of security protocols, system monitoring, and backup/recovery procedures.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Effective verbal and written communication skills for both technical and non-technical audiences.
  • Willingness to work onsite at the designated office or facility as required.
  • Ability to manage multiple priorities and maintain accountability under tight deadlines.

Candidate Privacy Notice

    To all candidates: Lalamove respects your privacy and is committed to protecting your personal data.

    This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice.

    Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

Top Skills

Firewall
Iso Audit Standards
It Service Management Tools
L3/L2 Lan
Pabx
Structured Cabling System
Ups Systems
Video Conferencing Systems
Voip
Wan
Wi-Fi System
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Kowloon Tong,
4,387 Employees
Year Founded: 2013

What We Do

Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.

Similar Jobs

Netskope Logo Netskope

Sr. IT SOX Associate

Cloud • Security • Software • Cybersecurity
In-Office
Taguig, Southern Manila District, National Capital Region, PHL
1479 Employees

Wells Fargo Logo Wells Fargo

Customer Service Representative

Fintech • Financial Services
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
205000 Employees
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
205000 Employees

Wells Fargo Logo Wells Fargo

Customer Service Representative

Fintech • Financial Services
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
205000 Employees

Similar Companies Hiring

Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account