Senior Associate- Investor Services

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
Senior level
Fintech • Software
The Role
Manage investor and fund manager communications, process subscriptions and redemptions, validate investor statements, distribute fund documents, prepare wire instructions, and confirm cash activity. Ensure transactions comply with fund documents, AML requirements, and department procedures. Support process enhancements while handling shifting priorities, global client requirements, and potential overtime.
Summary Generated by Built In

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.


Job Description


Job Title: Senior Associate


Locations: Evansville, IN or Dallas, TX - Hybrid


About the Role

SS&C is leading the way.  We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. 


Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.


You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.


How You Will Make an Impact 

  • Act as main contact for fund investors and managers via email and telephone correspondence.
  • Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
  • Communicate pending transactions to fund management as required.
  • Prepare and validate investor statements to fund accounting information.
  • Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
  • Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
  • Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
  • Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
  • Comply with department policies and procedures for processing of above activities.
  • Participate in system and process enhancement.
  • Perform other related duties as assigned by department management.

Required Experience

  • Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
  • Undergraduate degree or equivalent experience.
  • Advanced knowledge of Microsoft Office product suite, specifically Excel
  • Experience in the financial services is a plus.
  • Knowledge of Anti-Money Laundering and KYC procedures is a plus.
  • Overtime may be required to meet Client and Department deliverables
  • Due to global client base requirements; coverage on Canadian holidays may be necessary
  • Strong Communication skills both oral and written
  • Excellent interpersonal skills and customer service orientation
  • Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change
  • Physical presence required to work in the Bellevue Office in Bellevue, Washington 6-days per month.

Join SS&C, where innovation meets global opportunities. Click here to apply.


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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.


SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Skills Required

  • Minimum 3 years of experience in hedge or private equity fund administration and/or investor/shareholder services
  • Undergraduate degree or equivalent experience
  • Advanced knowledge of Microsoft Office, especially Excel
  • Experience in financial services
  • Knowledge of Anti-Money Laundering and KYC procedures
  • Strong oral and written communication skills
  • Excellent interpersonal skills and customer service orientation
  • Ability to work in a demanding environment and manage multiple shifting priorities, ambiguity, and rapid change
  • Availability for overtime when needed
  • Availability to work on Canadian holidays as needed
  • Physical presence in the Bellevue office six days per month

SS&C Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SS&C Technologies and has not been reviewed or approved by SS&C Technologies.

  • Leave & Time Off Breadth — Leave policies are described as generous, including flexible or unlimited vacation and broadly positive views of PTO as a meaningful part of the overall package.
  • Retirement Support — Retirement benefits are positioned as a notable strength, with repeated references to a 401(k) plan with company matching as a valued component of rewards.
  • Equity Value & Accessibility — Equity and stock-related incentives are highlighted as a bright spot, with stock incentives described as excellent in some roles and contributing positively to perceived total rewards.

SS&C Technologies Insights

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The Company
HQ: Birmingham, AL
22,000 Employees
Year Founded: 1986

What We Do

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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