Role : Senior Associate Financial Services
Division: Relationship Management & Key Initiatives
Place of posting: Mumbai
Experience: 2 to 6 years of work experience
Qualification: Graduation (Only BE/B.Tech)
, Post Graduation (MBA/PGDM Preferred)
Requirements
Key responsibilities:
- Relationship
Management : Actively manage relationships with Large Corporates,
Fintech entities including TPAPs, Cobrand Partners, Merchants (NBFC,
Retail) and aligning them with NPCI’s strategic objectives.
- Ecosystem Enablement: Support the
Onboarding, enablement, and scaling of mapped Partners by ensuring seamless integration,
operational readiness, and lifecycle support.
- Business Growth
Support: Drive UPI and Rupay adoption within the mapped Partners
. Identify and unlock new opportunities through market insights,
collaborative projects, and innovation-driven partnerships.
- Key Initiatives: Develop and help
implement payment strategies for the clients . Contribute to pilot
project execution, and stakeholder alignment across the ecosystem.
- Compliance and
Regulatory Support: Ensure partner adherence to applicable regulatory
and operational guidelines in coordination with internal compliance teams,
enabling safe and scalable fintech operations.
Skills and experience required:
- Ability to drive
agenda at CXO Level engagement – internally as well as externally.
- Deep Understanding of
Digital Payments Ecosystem: Strong hands-on knowledge of payment rails
(UPI, cards) settlement flows, reconciliation processes, fraud/risk
controls, and API-based integrations. Ability to articulate architecture
and identify optimization opportunities.
- Regulatory
& Compliance Expertise (Tech-Driven): Working knowledge of RBI guidelines,
PCI-DSS standards, data privacy frameworks, and ability to translate regulatory
requirements into system controls, dashboards, and audit-ready processes.
- Experience building interactive dashboards
in Superset/Power BI with strong data storytelling.
- AI & Automation Capability: Proven ability to leverage AI tools
(Copilot, ChatGPT, Claude, Gamma, Canva, etc.) for Automating workflows,
generating insights from datasets, creating structured business presentations.
- Problem Solving & Solution Design:
Ability to break down ambiguous problems into scalable, tech-enabled solutions,
including designing process flows, data pipelines, and automation strategies
Skills Required
- 2 to 6 years of work experience
- BE or B.Tech graduation
- MBA or PGDM
- Ability to drive agendas through CXO-level internal and external engagement
- Hands-on understanding of digital payments, including UPI, cards, settlement flows, reconciliation, fraud and risk controls, and API integrations
- Working knowledge of RBI guidelines, PCI-DSS standards, and data privacy frameworks
- Experience building interactive dashboards in Superset or Power BI, with strong data storytelling
- Ability to leverage AI tools such as Copilot, ChatGPT, Claude, Gamma, or Canva for workflow automation, data insights, and business presentations
- Ability to design scalable technology-enabled solutions, including process flows, data pipelines, and automation strategies
What We Do
NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address' as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity
