Senior Associate, Client Services

Posted 3 Days Ago
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New York, NY
In-Office
80K-85K Annually
Mid level
Marketing Tech
The Role
The Senior Associate in Client Services manages influencer partnerships, executing campaigns from start to finish while collaborating with internal teams to ensure client satisfaction and optimize campaign success.
Summary Generated by Built In

Position: Senior Associate, Client Services

Location: Lower East Side, NYC (Hybrid, 3 days in-office)
Employment Type: Full-Time
Department: Client Services
Reporting to: Senior Manager or Manager, Client Services
Salary Range: $80,000 – $85,000

As a Senior Associate, Client Services, you are a vital individual contributor responsible for executing end-to-end campaign scopes. Under the guidance of senior leadership, you will own the lifecycle of influencer partnerships from initial identification and outreach to final reporting. You are a meticulous operator who sets the standard for excellence for junior team members. You operate with humility, remain open to feedback, and possess a deep curiosity for the "why" behind every campaign.

What You’ll Do

  • End-to-End Deliverables: Own influencer identification and rationale, outreach, contracting, kickoff briefings, and ongoing relationship management.
  • Campaign Execution: Manage the details of campaigns, including content review, pushing content live, and maintaining accurate internal budget trackers.
  • Strategic Support: Assist Managers with client relations by preparing status documents, tracking ongoing campaign measurement, and synthesizing reporting data.
  • Proactive Optimization: Monitor campaigns daily to track success, identify potential roadblocks early, and propose creative optimization ideas to senior team members.
  • Cross-Functional Collaboration: Partner with internal teams to ensure a seamless client experience and contribute to high client retention.

Who You Are

  • Proven Individual Contributor: You have 3+ years of agency experience with a solid track record in managing budgets, timelines, and content briefing.
  • Data Driven Storyteller: You have a strong grasp of campaign metrics and are developing the "art of the narrative" to turn data into meaningful client insights.
  • Marketing Scholar: You are an active student of the marketing mix, staying ahead of influencer trends, industry shifts, and competitive activity.
  • Reliable Professional: You assume positive intent in all interactions and aim for excellence in day-to-day operations, serving as a role model for Associate-level staff.
  • Culturally Immersed: You understand that influencer marketing is human-first. You are excited to participate in social company initiatives and client-facing events.

    ABOUT US

    Fohr is the original influencer advertising agency. Thirteen years ago, we launched the world’s first influencer platform. Today, we’re creating industry-leading campaigns for brands like The RealReal, DICK’S Sporting Goods, Sol de Janeiro, Calvin Klein, Olly Nutrition, Aerie, and more than 50 others.

    Based on the Lower East Side of NYC, our team of ~75 people combines deep expertise with proprietary technology. Over 300,000 creators have joined our platform, enabling us to deliver creative, insight-led, and effective work for our clients.

    We believe influencer and creator marketing will become the dominant form of brand communication within the next five years—and our mission is to accelerate the shift of advertising power from platforms to people.

    We were proud to be named one of TIME’s Fastest Growing Companies in 2024, awarded Hyer Breakthrough Culture Award in 2025, and named one of FastCo’s Most Innovative Places to Work in 2025.

    Fohr is proudly independent, and we’re building a company that attracts, supports, and retains the very best people in the industry.

    FOHR VALUES

    Everything we do is rooted in our Fohr Values:

    • Excellence – We strive not just for our best, but for a level beyond that high mark.
    • Individuality – We have a Fohr way of doing things. Thinking differently is in our DNA.
    • Curiosity – We seek to understand the things we don’t agree with, we investigate ideas before discarding them, and we question the status quo instead of following it.
    • Ownership – We are dependable and deliver on expectations.
    • Camaraderie – We look to build meaningful relationships in the workplace.
    • Optimism – We believe deeply in the potential of our colleagues and clients and give the support and encouragement needed to reach that potential.

    EQUAL OPPORTUNITY STATEMENT

    Fohr is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local laws.

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    The Company
    HQ: New York, NY
    107 Employees
    Year Founded: 2013

    What We Do

    An ambassador marketing company on a mission to improve the way brands and influencers work together.

    We are a team based in New York City, who believe in taking care of our people, our products, and our profits - very specifically in that order.

    We constantly seek progress over perfection. We see failure as opportunity to learn.

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