Senior Assistant II - Account Management

Posted 10 Days Ago
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Marine Parade, SGP
In-Office
Senior level
Professional Services • Consulting
The Role
Supports health and benefits consulting teams through data gathering, cleaning, analysis, cost projections, vendor RFP evaluation, budget and billing reporting, and client presentation preparation. The role coordinates with vendors, reviews plan design and healthcare cost data, resolves routine claims issues, and assists with client communications while managing portions of projects and reviewing junior analysts’ work.
Summary Generated by Built In
Company:Marsh

Description:

We are seeking a talented individual to join our team at Mercer. This role will be based in Singapore - Marina View. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Assistant II - Account Management

We will count on you to:

  • Supports the consulting team in gathering, organizing, entering and analysing data using Excel spreadsheets to be used for various client projects. Involves increased focus on the analysis of results, managing portions of projects and reviewing the work of lower-level analysts.

  • Gathers utilization or rate data from the vendors via a Request for Proposal (RFP). Interprets the meaning of the data and summarizes the responses from the RFP in Excel or PowerPoint format for presentation to the client.

  • Develops cost projections and evaluations of vendor renewal workups. Results are used as part of client meetings.

  • Consolidates information for budget and billing reports. Participates in calls and meetings as appropriate. Assists with the preparation and delivery of clear and concise communications and resolves most claim issues. More complex issues may be escalated to senior consultants.

  • Gathers design data from the client and current vendors needed for analysing the impact of a client's consolidation and/or marketing of its healthcare plans. Work typically involves organizing plan design details and costs in Excel for further analysis by the team. Responsibilities also include checking data for reasonableness and following up with vendors regarding missing or inaccurate data.

  • Develops a good understanding of vendor/carrier markets, basic underwriting and financial skills, products, services and technical tools, and intranet resources through participation in training courses, online learning, and learning from more experienced colleagues.

What you need to have:

  • Keen interest in field of global benefits management.

  • To perform the role, candidate must clear all 6 papers in order to apply licensing.

  • Outstanding analytical thinking and problem-solving skills.

  • Excellent verbal and written communication skills.

  • Ability to prioritize and handle multiple tasks under tight deadlines and to work on a team.

  • Demonstrable ability or interest in data cleaning, analysis, and recordkeeping.

  • MAS qualification is required for this role.

What makes you stand out:

  • Relentless curiosity to acquire new knowledge and skills.

  • Highly motivated and meticulous.

  • Adaptability to thrive in fast paced and complex environments.

  • Ability to build relationships by communicating with team members.

  • A genuine interest in telling stories with data.

  • Prior domain knowledge, and client management experience in health and benefits consulting would be a plus.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • Keen interest in global benefits management
  • Clear all six papers to apply for licensing
  • MAS qualification
  • Outstanding analytical thinking and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to prioritize multiple tasks under tight deadlines and work effectively on a team
  • Demonstrable ability or interest in data cleaning, analysis, and recordkeeping
  • Curiosity and willingness to acquire new knowledge and skills
  • High motivation and meticulous attention to detail
  • Adaptability in fast-paced and complex environments
  • Ability to build relationships through communication with team members
  • Interest in communicating insights through data storytelling
  • Prior domain knowledge and client management experience in health and benefits consulting
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The Company
HQ: New York, New York
9,026 Employees

What We Do

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

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