The Role
Support client teams by coordinating policy renewals, preparing renewal documents and presentations, managing and recording client/carrier communications, tracking timelines and open items, and ensuring compliance with Marsh standards.
Summary Generated by Built In
Company:MarshDescription:We are seeking a talented individual to join our team at Marsh. This role will be based in Austin, Texas. This is a hybrid role that has a requirement of working at least three days a week in the office. This role will support the client support team by coordinating policy renewals, preparing documents, managing communications, and ensuring timely follow-up, while adhering to Marsh’s compliance and transparency standards.We will count on you to:
- Collaborate directly with our client support team to provide outstanding service to our clients
- Assist client support team members with gathering and formatting client renewal information, presentations, proposals, and other documents that are required when a client’s policy renews
- Work closely with the supported colleagues for timeline coordination within a client’s renewal
- Manage and record client and carrier communications in a shared document repository to ensure timely follow up and review by the client team
- Assist with the creation or maintenance of policy renewal documents and report on open items
- Remain current by understanding and following all Marsh compliance, professional, and transparency standards
- High school diploma with intermediate proficiency in Microsoft Excel, PowerPoint, and Outlook, including basic formulas and pivot tables.
- Strong organizational and time management skills to handle multiple accounts and meet deadlines independently.
- Excellent communication skills for effective collaboration with remote client teams.
- Detail-oriented with the ability to multitask, conduct research, and ensure accurate information delivery.
- Active Property & Casualty (P&C) License preferred; If not held must be obtained within one year (Company Sponsored)
- Bachelor’s degree with 1+ years of experience in a professional services environment
- Experience in Commercial Lines Insurance
- Strong understanding of industry practices and client service standards
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- High school diploma
- Intermediate proficiency in Microsoft Excel (basic formulas and pivot tables)
- Proficiency in Microsoft PowerPoint
- Proficiency in Microsoft Outlook
- Strong organizational and time management skills to handle multiple accounts and meet deadlines independently
- Excellent communication skills for effective collaboration with remote client teams
- Detail-oriented with ability to multitask, conduct research, and ensure accurate information delivery
- Active Property & Casualty (P&C) License or obtain within one year (company sponsored)
- Bachelor's degree with 1+ years of experience in a professional services environment
- Experience in Commercial Lines Insurance
- Strong understanding of industry practices and client service standards
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
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The Company
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
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