Senior Assistant I - Placement

Company:Mercer

Description:

We are seeking a talented individual to join our Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office

Specialist – Placement

An opportunity to understand end to end lifecycle for UK Insurance Broking. Experience and explore change initiatives as teams are undergoing migration. Within the first 30 days, we would expect you to gain in-depth knowledge of the service/task you would handle & understand the role requirements. Within 60 days, attain competency & establish good relationship with all colleagues & finally within 90 days, be able to independently manage the process/activity and be a Subject Matter Expert in the trained arena. We have robust training around understanding insurance concepts and business knowledge

We will count on you to:

• Work with Placement colleague to prepare documentation and submissions for market, including specifications, loss records and summary reports to better serve clients.
• Assist with analyzing and collecting quotes for Placement colleague, comparing quotes for markets, reviewing existing client insurance and risk programs and preparing proposal components to better serve clients.
• Process necessary documentation and follows up on outstanding documentation with the appropriate party to ensure the smooth continuation of the Placement process.
• Request and oversee follow-up for changes from underwriters and reviews coverage specifications to be submitted to carriers/underwriters to ensure they are accurate.
• Maintain a more detailed technical understanding of the Placement business to better assist the Placement colleague.

Process Management:

• Develop self to have a good understanding of the process
• Undertake processing tasks within the various operational framework basis the training provided
• Produce accurate client documentation associated with the respective processes
• Delivery on performance as per company standards and continuous rigor on improving business performance
• Review operational and quality failures, conduct root cause analysis & monitor plan to ensure success
• Use and optimize technology to eradicate routine manual work where possible
• Engage with all relevant stakeholders as and when required to meet client requirement

Risk & Compliance:

• Ensure adherence to Compliance and operate within the guidelines of internal and external regulators
• Have working knowledge of the core product principles and regulations that govern the products
• Ensure that all statutory and company regulations are followed while processing work to protect clients, colleagues and the business interests of the company

What you need to have: 

• Graduate with 3-6 years of experience in the insurance broking domain
• Process knowledge of broking business and insurance terminologies
• Ability to prioritize and handle multiple tasks during peak volume periods
• Collaborative mindset across levels and teams
• Good command on MS Office applications (MS-Excel, MS-Word)
• Decision making and Problem solving skills
• High attention to detail
• Good relationship skills, Proven ability to work on functional initiatives 

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• Certification in Insurance domain

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.