This position reports into Service Delivery team under Enterprise Operations and works closely with Cloud & Infrastructure, Cybersecurity, and Finance to ensure Shield AI’s IT assets are secure, auditable, and available to support rapid global growth. The ideal candidate brings strong operational discipline, vendor and procurement experience, and a process-driven mindset to build scalable, compliant asset management practices in a mission-critical environment.
This position may be based in San Diego, CA; Dallas, TX; or Washington, D.C.
What you'll do:
- Own and scale Shield AI’s Enterprise Operations asset management and IT procurement function, with end-to-end accountability for hardware, software, licensing, vendor relationships, and spend optimization.
- Serve as the functional lead for the Asset Management section, defining workflows, mentoring execution, and scaling processes
- Lead IT procurement activities, including vendor management, RFQs, renewals, budgeting, and cost optimization
- Ensure accurate inventory, software license compliance, and audit readiness in partnership with IT Security and Infrastructure teams
- Ensure asset and license compliance in support of internal audits, external audits, and regulated environments (SOC, NIST, DoD, ITAR as applicable)
- Build and maintain reporting for inventory, spend, renewals, and risk to support leadership visibility and planning
- Coordinate global asset logistics, warranties, support agreements, and asset transfers to support hiring, projects, and site growth
- Drive continuous improvement initiatives, including standardization, lifecycle forecasting, and asset recycling programs
Required qualifications:
- 4+ years of experience in IT Asset Management, IT Operations, or Enterprise IT
- Demonstrated experience managing both hardware and software assets at scale
- Strong understanding of procurement processes, vendor management, and budgeting
- Experience supporting audits or compliance frameworks involving asset accountability
- Proven ability to build and improve operational processes
- Strong organizational, documentation, and communication skills
- Comfortable operating in a fast-paced, high-growth environment
Preferred qualifications:
- Experience leading or mentoring junior team members
- Experience operating IT asset management processes and systems; familiarity with CMDB or ITAM tooling preferred
- Familiarity with enterprise environments subject to SOC, NIST, ITAR, or DoD controls
- Experience working closely with Finance on forecasting and cost optimization
- Background in enterprise or defense-adjacent organizations
Skills Required
- 4+ years of experience in IT Asset Management, IT Operations, or Enterprise IT
- Demonstrated experience managing both hardware and software assets at scale
- Strong understanding of procurement processes, vendor management, and budgeting
- Experience supporting audits or compliance frameworks involving asset accountability
- Proven ability to build and improve operational processes
- Strong organizational, documentation, and communication skills
- Comfortable operating in a fast-paced, high-growth environment
- Experience leading or mentoring junior team members
- Experience operating IT asset management processes and systems; familiarity with CMDB or ITAM tooling
- Familiarity with enterprise environments subject to SOC, NIST, ITAR, or DoD controls
- Experience working closely with Finance on forecasting and cost optimization
- Background in enterprise or defense-adjacent organizations
Shield AI Compensation & Benefits Highlights
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Healthcare Strength — Company materials describe excellent medical, dental, and vision coverage alongside a mental‑health EAP. Site perks such as an onsite gym in DC and a gym discount in San Diego support a health‑focused offering.
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Retirement Support — Careers materials highlight a 401(k) with company match as part of the standard package. A Total Rewards overview emphasizes retirement features within a broader, transparent compensation view.
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Career-Linked Recognition & Rewards — Compensation for in‑demand technical and senior go‑to‑market roles is described as competitive, with visible engineering ranges and top‑end packages. This points to meaningful upside tied to role, level, and scarce skills.
Shield AI Insights
What We Do
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
Why Work With Us
What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.
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Shield AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.