We are seeking an experienced and visionary Senior Architect (based at our Gurugram, India office) to lead the technical direction and architectural strategy of our commercial SaaS portfolio that provides workforce and operations management solutions within the hospitality market.
You will define and drive the architectural vision for our global web and mobile platforms, accountable for our Platform (Survey, Analytics, Integrations, Staff Collaboration), and Operations solutions, and ensuring they are scalable, secure, optimized for performance, and cost-effective.
This role requires a hands-on leader who can design scalable, secure, and high-performance architectures while collaborating with multiple stakeholders across Sales, Product, and Engineering teams.
What will you do?
• Architectural Strategy and Vision: Develop and articulate a clear architectural vision and roadmap for the company’s SaaS Platform and Operations solutions, aligning with both short-term and long-term business objectives. Design scalable, resilient, and high-performance architectures for global web and mobile platforms, integrating emerging technologies to maintain a competitive edge.
• Technical Leadership: Lead and mentor engineering teams, ensuring adherence to architectural principles and fostering a culture of continuous learning and innovation. Conduct architectural reviews to ensure the technical feasibility of solutions, promoting proactive problem-solving.
• Technology Roadmap and Implementation: Define and maintain a technology roadmap that guides the evolution of our solutions, prioritizing modernization, scalability, and maintainability. Oversee the adoption of cloud-native technologies and microservices, optimizing for sustainability and cost efficiency. Identify and address technical debt in collaboration with product managers, ensuring updates are integrated into development roadmaps.
•Hands-On Execution: Develop proof-of-concepts (POCs) to validate ideas and pave the way for full-scale implementation.
• AI Mindset: Leverage AI tools and principles to enhance product capabilities and adapt to evolving industry trends.
• Security, Compliance, and Performance: Ensure all solutions meet security and compliance standards (ISO, SOC, GDPR) and collaborate with security teams to maintain robust security measures. Optimize system performance to achieve low latency, high availability, and scalability to handle increasing traffic and data volumes.
• Data Architecture and Analytics: Oversee the design and implementation of data architectures supporting advanced analytics, including telemetry systems for monitoring performance, security, and scalability. Support the integration of AI and machine learning to enhance data-driven decision-making and analytics capabilities.
• Application Interfaces and Integration: Establish and manage strategies for secure, scalable, and well-documented APIs, ensuring seamless integration with third-party systems and internal applications.
We are looking for:
• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
• 15+ years of experience in software architecture and design, with significant exposure to SaaS platforms, cloud technologies, and mobile solutions.
• Proven experience in architecting large-scale, data-intensive, and high-traffic web and mobile applications.
• Solid Java programming experience with the ability to think beyond language or framework constraints.
• Well versed in using AI tools like Copilot, Claude for rapid development with quality
• Strong background with AWS, Services-Architecture and web-scale design patterns
• Hands on experience in building platform architecture and microservices / containerization technologies.
• Well versed with AI/ML concepts, GenAI tools & frameworks and practical application in enterprise solutions.
• Experience with ETL, data integration, data pipelines and lake house architectures
• Deep understanding of security, compliance, and performance optimization in cloud-based environments.
• Familiarity with DevOps practices, CI/CD pipelines, and automation tools.
• Strong technical leadership and mentoring capabilities.
• Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Expertise in API design, cloud-native architectures, and the integration of AI/ML technologies.
• Ability and desire for transparent communication and influence at the executive level.
Key Competencies:
• Strategic Vision: Ability to develop and communicate a long-term technology vision that aligns with business goals.
• Technical Expertise: Deep understanding of software architecture, cloud infrastructure, data management, and modern development practices.
• Leadership and Mentorship: Capable of leading and developing high-performing technical teams.
• Problem Solving: Strong analytical skills to identify issues and develop effective solutions.
• Collaboration: Proven ability to work cross-functionally, particularly with Product Management, Engineering, Infrastructure, DevOps, and Security teams.
The Unifocus experience:
Our Culture Statement: Thriving Together, Achieving Greatness
To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.
We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.
In addition to a competitive salary, we offer:
• Health insurance
• Paid time off
• A hybrid environment that promotes a healthy work-life balance
• Parental leave
• Professional development assistance
• Referral program
Skills Required
- Bachelor's or Master's degree in Computer Science, Engineering, Information Technology or a related field
- 15+ years of experience in software architecture and design
- Proven experience in architecting large-scale, data-intensive web and mobile applications
- Solid Java programming experience
- Experience with AWS and cloud technologies
- Expertise in API design and microservices architecture
- Strong understanding of security, compliance, and performance optimization
What We Do
UniFocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules. Staff is easily aligned with a world-class Time and Attendance module that communicates schedules and facilitates swaps with tools like Shift Genius that live within an intuitive mobile app. Once scheduled, frontline employees operate with ease from the industry-leading Knowcross Task Management suite that streamlines guest services, housekeeping, maintenance, inspections and glitches. With traditional workplace silos removed, managers benefit from a complete view of analytics and a personalized virtual assistant, Odin, that highlights opportunities to improve productivity and cost controls while keeping an eye on guest satisfaction and employee engagement. UniFocus is arming managers with best-in-class decision making technology in the hospitality, restaurant, retail, and healthcare industries. [email protected] 972.512.5000









