Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Role Description
As a Senior Applied Value Engineer, you will push the envelope in solving business-critical problems for strategic customers within our Consumer Packaged Goods (CPG) & Retail Vertical. You will partner with our most important clients to understand their unique objectives—from global supply chain resilience and trade promotion optimization to inventory shrink reduction and large-scale margin expansion programs. By combining the world’s leading Process Intelligence (PI) platform with technologies from top AI and ML partners (Microsoft, OpenAI, Databricks), you will build innovative solutions that drive measurable impact.
Using our PI platform, we feed operational context to AI, bridging ERP, WMS, POS, and e-commerce platforms so it understands our customers’ complex commercial realities. This enables CPG brands and retailers to industrialize AI and unlock real ROI at scale. You will prototype these solutions, demonstrate their value to CPG and retail executives, and ensure successful implementation, adoption, and value realization to expand our footprint across the global retail and consumer ecosystem.
Key Responsibilities
AI Discovery & Solutioning: Understand customers' AI strategies and sector-specific challenges (e.g., demand forecasting, out-of-stock prevention, shelf placement, trade spend analytics). Find the best problem-solution fit and translate business requirements into innovative, needle-moving solutions.
Pre- and Post-Sales Execution: Drive the full customer lifecycle. Lead technical discovery and capability demonstrations during pre-sales, and remain deeply involved post-sale to guide implementation and ensure agreed value and adoption thresholds are met.
Hackathons & Prototyping: Leverage cutting-edge AI technologies to rapidly build creative prototypes during customer hackathons. Solve critical pain points specific to inventory routing, fulfillment, and promotional alignment with a proactive, "can-do" approach.
Agentic Process Transformation: Shift customers from traditional, rule-based automation to autonomous AI agents empowered by Process Intelligence (e.g., autonomous inventory replenishment, intelligent deduction management), ensuring real ROI on AI deployments.
Proof Projects: Architect and execute business-critical Proof-of-Value projects. Deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails, integrating seamlessly with enterprise retail data, identity protocols, and consumer data privacy frameworks.
Domain & Industry Leadership: Serve as the primary technical subject matter expert for the CPG and retail sectors. Scale deep domain expertise across the organization to deliver high-value solutions for global brands, mega-retailers, and distribution partners.
Smart Warehouse & Fulfillment Operations: Champion modern distribution initiatives. Specialize in warehouse management system (WMS) optimization, RFID inventory tracking, micro-fulfillment centers, dynamic order routing, and fulfillment center workflows for high-velocity retail operations.
Omnichannel & DTC Transformation: Act as a technical advisor on the transition to seamless omnichannel and Direct-to-Consumer (DTC) execution. Optimize order-to-cash cycles, customer returns processing, dynamic pricing models, and loyalty program integrations.
Sustainable Supply Chain & Eco-Fulfillment: Drive technical strategy for sustainable retail operations. Focus on tracking Scope 3 emissions, optimizing cold-chain efficiency, reducing perishable food waste, and streamlining sustainable packaging workflows across the distribution network.
Requirements
Experience: 8+ years leading end-to-end technical pre-sales and post-sales engagements within the CPG, retail, or e-commerce space. Proven ability to define AI roadmaps, build compelling ROI/TCO business cases, and guide technical implementations to value realization.
Domain Expertise: Deep understanding of retail and CPG business processes. In-depth experience in domains such as Inventory Management, Supply Chain, Trade Promotion, Category Management, or Loss Prevention, with the ability to translate strategic requirements into impactful solutions.
Technical Proficiency: Solid knowledge of Python and common ML libraries (LangChain, pandas, pydantic, sklearn, PyTorch), as well as data engineering tools relevant to handling large-scale POS, transactional, and inventory data.
Communication Skills: Strong presentation and storytelling skills for both internal and external stakeholders (C-level executives, VPs of Merchandising, and Supply Chain Leaders), capable of leading technical whiteboarding sessions, formal readouts, and live demos.
Education: Bachelor’s Degree required; Master's Degree in computer science, business analytics, engineering, mathematics, or a related field (or equivalent work experience) preferred.
Nice to Have
Agentic Systems: Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, with rigorous evaluations for enterprise consumer environments.
LLM Ecosystem: Working knowledge of OSS packages like LangChain or LlamaIndex.
Cloud & Enterprise Stack: Experience deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex) and familiarity with enterprise data structures (SAP, Salesforce Commerce Cloud, Snowflake, POS formats).
Generative AI: Expertise in GenAI techniques (RAG, few-shot learning, multi-agent orchestration, multimodal understanding) to build high-impact use cases like automated customer service workflows, intelligent product catalog enrichment, or automated promotion generation.
Sponsorship is not available for this role.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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Skills Required
- 8+ years leading end-to-end technical pre-sales and post-sales engagements in CPG, retail, or e-commerce
- Experience defining AI roadmaps, building ROI/TCO business cases, and guiding technical implementations to value realization
- Deep understanding of retail and CPG business processes
- In-depth experience in inventory management, supply chain, trade promotion, category management, or loss prevention
- Ability to translate strategic requirements into impactful technical solutions
- Knowledge of Python and common machine learning libraries, including LangChain, pandas, pydantic, scikit-learn, and PyTorch
- Knowledge of data engineering tools for large-scale POS, transactional, and inventory data
- Strong presentation and storytelling skills for executive and stakeholder audiences
- Ability to lead technical whiteboarding sessions, formal readouts, and live demonstrations
- Bachelor's degree
- Master's degree in computer science, business analytics, engineering, mathematics, or a related field, or equivalent work experience
- Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, prompt engineering, and enterprise evaluations
- Working knowledge of LangChain or LlamaIndex
- Experience deploying and monitoring models at scale on AWS Bedrock, Azure AI, or GCP Vertex
- Familiarity with SAP, Salesforce Commerce Cloud, Snowflake, and POS data formats
- Expertise in generative AI techniques including RAG, few-shot learning, multi-agent orchestration, and multimodal understanding
Celonis Compensation & Benefits Highlights
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Parental & Family Support — Company materials highlight fully paid parental leave of 24 weeks for main carers and 12 weeks for supporting carers, along with broader family supports. Feedback suggests this is a signature strength and available from day one in many locations.
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Equity Value & Accessibility — Full‑time employees are described as receiving RSU grants with refreshes and merit awards, plus a distinctive child‑focused equity “education kicker.” This broad access positions ownership as a central pillar of total rewards.
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Leave & Time Off Breadth — A flexible or unlimited PTO model, paid holidays, volunteer Impact Days, and occasional sabbaticals are emphasized. Materials also reference hybrid flexibility that supports time away when needed.
Celonis Insights
What We Do
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. # Approximately half of the top 200 companies of the Forbes Global 2000 are Celonis customers. # More than 30% of the Fortune Global 500, and more than 25% of the Fortune 500 are Celonis customers. # To date, Celonis customers have realized more than $8 billion in value, and identified more than $18 billion in value. Celonis has been recognized as: # Germany’s most valuable startup and one of the most valuable in New York City # One of the world’s 50 most valuable private companies # The first German decacorn and one of only 48 in the world # The second largest unicorn in Europe
Why Work With Us
Celonis is a dynamic, fast-paced, and rewarding place to work. Proudly calling ourselves Celonauts, we are innovators and change-makers who challenge the status quo. We tackle challenges together and celebrate our successes as a team in and out of the office. Together, we’re changing the world one process at a time. Care to join us?
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.
