Senior Application Specialist

Job Type:

Build a brilliant future with Hiscox
 

About us

Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.

Hiscox UK IT

IT at Hiscox operates as a strategic business partner as opposed to a more traditional support function and is central to the Hiscox strategy, driving the agenda in the UK Business Unit. We are made up of people who push the organization to think differently and therefore look to attract / recruit people who aren’t afraid to challenge how things are done and approach their work with a pioneering mindset. IT is not a home for the faint hearted. We are trusted for our track record of delivery and respected for our commercial thinking and have earned our place at the table.    

The Role

As a Senior Application Specialist for Microsoft Power Platform and Dynamics 365, you will play a key role in shaping and evolving our D365 estate to meet long‑term business goals. Reporting to the Technical Lead, you’ll work closely with solution architects, in‑house teams, third‑party partners, and business stakeholders to guide the design, configuration, and delivery of robust Dynamics 365 solutions. You’ll be a subject‑matter expert with a strong D365 focus, driving best practice, ensuring alignment with our technology strategy, and helping the organisation get the very best from its Microsoft ecosystem.

Key Responsibilities

• Work with key business and technology stakeholders to elicit and refine requirements, ensuring solutions are pragmatic and maximise the benefits of the technology.
• Collaborate with the Technical Lead, and Solution Architects, to ensure Dynamics 365 and Power Platform solutions are developed in accordance with Hiscox’s architectural principles, policies and guidelines, and remain aligned with the Microsoft upgrade roadmap.
• Take ownership of Power Platform and Dynamics 365 CE technical design and solution architecture.
• Provide mentorship, direction, and support to other members of the team.
• Ensure that extensions to Dataverse and the Common Data Model are introduced in a manner consistent with industry best practice.
• Provide ongoing support and further development for deployed solutions.
• Ensure that non-functional requirements are identified and addressed, with components securely configured, access controls enforced, env’s sized appropriately, effective monitoring metrics are captured, and an effective support model in place.

Essential Skills

• Proven track record of working as a Senior Functional Specialist or Developer, in the definition, design, development, testing and deployment of D365 and Power Platform applications and solutions.
• In depth knowledge of Microsoft Dynamics 365 CE (particularly Customer Service and Sales) and the Power Platform (Power Apps, Power Automate, Power Pages, Power BI and CoPilot Studio) including an appreciation of appropriate use cases for each.
• Experience with mentoring and collaboration.
• A drive to develop your own, and your teams, technical skills and knowledge.
• Understanding of Azure cloud technology and the Azure security model.
• Strong communication skills and ability to talk to technical and non-technical stakeholders.
• Self-motivated and demonstrable ability to stay current with the latest technologies, trends, best-practise and security that can benefit the technology roadmap and team.

Desirable Skills

• Intermediate or Advanced level Power Platform or Dynamics Microsoft certifications e.g. Power Platform Functional Specialist Associate, Power Platform App Maker Associate, Power Platform Solution Architect Expert
• Experience in working with Power Platform AI Builder and integrating with external AI technology would be an advantage.
• Experience with extending the Power Platform using C#, JavaScript etc.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

Work with amazing people and be part of a unique culture