Job Summary:
- This position is responsible for leading the given CS team on their KPI.
- He will drive and achieve the regional CS team business practices.
- He will align his own KPI with that of the Sales team that will in turn help achieve and exceed the team sales target.
- Coordinates resource and sets daily priorities to meet operational objectives.
- Apply operational business practices and coordinate with other closely related areas to improve efficiency.
- Guided by policies and procedures.
- Provides application feasibilities and fast tracks as necessary.
- Help team conduct successful demonstrations and online trials of products at customer sites, trade shows, seminars, and events. And include self if required.
- Successful launch coordination for NPI along with Sales, BU and Engineering.
- Help team troubleshoots issues at customers and provides resolutions to problems.
- Set and maintain the process to Complete evaluation reports in a timely and complete manner while recommending a solution that fits within the constraints of the application. Coach the team to sustain the quality of the process.
- Provides expertise in the integration of Cognex products with devices such as PLCs, PCs, or Controllers.
- Develops a broad technical knowledge of Cognex’s vision and sensor product families for the self and team.
- Provides customer and sales engineer training when required.
- Proactive product feedback to AE Manager and Product Business Units to improve products.
- Add sales intelligence to sales when communicating with or visiting customers to help Cognex win.
- Maintain and continuously update [self and team] project information in service cloud.
- Team Player and Creative. Nimble and self-learner.
- Efficient way to manage people and get planned things done
- Connecting people with empathy and can be inspired with vision
- Engineering leadership experience will be an add
- Excellent written and spoken English. Spoken Hindi is an added advantage
- Strong knowledge in MS Office / MS Windows / Computer Networking
- Willing to travel across India or abroad as per business requirements for short / long stay.
- Cross functional working ability to reach business goals.
- Machine Vision and FA:
Selection of camera, optics and lightings.
PC vision algorithms, Smart product configuring and integration.
PLC programming, HMI programming.
Communication protocols.
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What We Do
Cognex Corporation designs, develops, manufactures and markets a wide range of image-based products, all of which use artificial intelligence (AI) techniques that give them the human-like ability to make decisions on what they see. Cognex products include machine vision systems, machine vision sensors and barcode readers that are used in factories and distribution centers around the world where they eliminate production and shipping errors.
Cognex is the world's leader in the machine vision industry, having shipped more than 4 million image-based products, representing over $10 billion in cumulative revenue, since the company's founding in 1981. Headquartered in Natick, Massachusetts, USA, Cognex has offices and distributors located throughout the Americas, Europe and Asia.
For details visit Cognex online at www.cognex.com.
