The Opportunity: The purpose of this role is to design and deliver technical solutions for complex business requirements by analyzing and consulting key stakeholders on business needs, defining and writing specifications for particular components of specialized projects, conducting user acceptance testing and troubleshooting errors.
•Location: Ramsey, Minnesota, Fargo, North Dakota or Council Bluffs, Iowa
•Work Arrangement: This role requires 3 days/week in the office
•The starting salary range for this role is between $91,000-$136,000
Your New Role:
• Design effective applications for business use by utilizing subject matter expertise, analyzing business requirements and recommending best solutions to key stakeholders
•Support project efficiency by collaborating with business system analysts, business unit teams and project managers to set appropriate schedule, tasks and quality guidelines for application development projects
•Mentor team in the building of applications by assisting with estimation of resources required for assigned components, supporting the accurate translation of specifications into programming language, forecasting solutions to anticipated problems and resolving basic escalated issues
•Facilitate the development of accurate applications by coordinating testing of functionality and analyzing complex sample data-sets to ensure accuracy of program output, identify and escalate issues and support the achievement of quality assurance
•Assist junior developers by reviewing application design and code and clarifying issues to troubleshoot errors and gaps, refine processes and technical standards and ensure continual effectiveness of team deliverables
•Deliver accurate record-keeping by writing detailed documentation for the operation of complex programs to facilitate user understanding of application functioning
•Liaise with vendors by communicating application enhancement needs and informing on operational issues to ensure deliverables work effectively and align with changing organizational requirements
•Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Necessary Work Experience includes:
- Significant relevant experience.
Preferred Work Experience includes:
- Experience in computer operations.
Necessary Qualifications include:
- Tertiary Degree or equivalent combination of education and work experience.
- ITIL V3 foundation certificate must be held, and Expert (or equivalent) within the key processes.
- Ideally Expert (or equivalent) or Practitioner within one or more processes. Required Education
• Bachelor's Degree or equivalent combination of education and work experience
Required Experience
• 5 years relevant experience
Preferred Competencies/Skills
• Define, generate and adapt technology to serve user needs
•Design, set-up, operate, and correct malfunctions involving application of technological systems
•Anticipate obstacles, estimate time and resources needed for the completion of a project
•Utilize effective written and verbal communication with multiple internal and external stakeholders
•Assume a methodical approach to evaluate situations; effectively and efficiently present logic, reasoning, and analysis to others
•Conceptualize and innovate creative solutions; assist with managing projects
•Understand team dynamics and utilize the individual strengths of each member to achieve results
•Collaborate with people at different levels within the organization to accomplish a common goal
•Multi-task and handle competing priorities; adjust plans, goals, actions or priorities to meet changing situations
•Act with a sense of urgency
•Adapt and be flexible in a complex, changing environment
•Participate in continuing education related to the job
•Keep current with new and emerging technology related to area of responsibility
Preferred Education Specifics
• Degree in Computer Science, Computer Engineering, Management Information Systems or related field
Preferred Experience
• Application development
•increasing levels of responsibility
Preferred Knowledge
• Working knowledge of relational databases and management information systems (MIS)
•Working knowledge of technical documentation
•Working knowledge of software development lifecycle and relevant milestones
•Working knowledge of .NET technologies, object relational mapping (ORMs) and Java
•Working knowledge of n-tier architecture
•Working knowledge of technology, languages and related components for area of responsibility
•Basic knowledge of the insurance industry
QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
- Hybrid Working – a mix of working from home and in the office
- 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
- Competitive 401(k) program with company match up to 8%
- Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
- Tuition Reimbursement for professional certifications, and continuing education
- Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Commitment to Diversity
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
Supplementary information
Skills:
Analytical Thinking, Application Development, Communication, Critical Thinking, Customer Service, Financial Systems, Information Technology Applications, Intentional collaboration, IT Operations Management (ITOM), Managing performance, Problem Solving, Reinsurance, Risk Management, Stakeholder Management, Team ManagementHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Top Skills
What We Do
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 11,000 people in 27 countries.
