Senior API Technical Writer - Wise Platform

Reposted 11 Days Ago
Be an Early Applicant
London, England
Hybrid
69K-101K Annually
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
The API Technical Writer will create clear documentation for APIs, work with teams to learn about integrations, and establish documentation standards.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We're seeking an API Technical Writer who is passionate about making complex financial APIs accessible to developers and enterprise partners. As the API Technical Writer for Wise Platform, you'll be responsible for our public developer documentation at https://docs.wise.com/, working closely with engineering and partnerships teams to enable seamless integrations.

Your mission is to translate complex API functionality into clear, actionable documentation that empowers developers to integrate successfully with our financial infrastructure. You'll create step-by-step guides, code examples, and comprehensive references that serve everyone from individual developers to enterprise integration teams.

We're looking for someone with hands-on experience working with APIs—whether as a technical writer specialising in developer documentation or as an engineer transitioning into technical communication. You should understand the developer experience and be able to anticipate the questions and challenges that arise during API integration.

What you will do:

  • Interview subject matter experts across engineering, product, sales and delivery teams to learn about our customer types and how they integrate

  • Create and maintain comprehensive documentation for our different API products 

  • Develop guides that enable successful integrations from initial setup through production deployment

  • Support product launches with technical content including troubleshooting resources, and release notes

  • Establish and maintain documentation standards, style guides, and best practices and advocate for contributions to the API documentation across the business

Qualifications

Essential Experience

  • Experience writing technical documentation for APIs or developer tools

  • Hands-on background working with APIs (as technical writer, engineer, or developer)

  • Strong understanding of software integration processes and common developer pain points

  • Experience creating step-by-step tutorial-style learning materials for technical audiences

Technical Skills

  • Experience with Markdown and docs-as-code approaches

  • Familiarity with API documentation tooling

  • Strong knowledge of OpenAPI Specification (OAS) and authoring YAML

  • Understanding of standard software and integration terminology

Preferred Qualifications

  • Experience with enterprise software or B2B partnerships

  • Background in SaaS or fintech environments

  • Ability to create multimedia content (text, images, video) for complex technical concepts

Personal Attributes

  • Collaborative mindset with ability to work independently

  • Strong attention to detail and empathy for target audiences

  • Ability to quickly grasp complex technical concepts and translate them into clear, actionable content

If you're passionate about making APIs approachable through exceptional documentation and want to help shape how thousands of developers integrate with Wise's financial infrastructure, we'd love to hear from you.

Additional Information

Some of our benefits:

💰Base salary of £69k - £101k (based on experience)

🚀RSU's in a growing and public company

🌎 Work from (almost) anywhere in the world for up to 90 days a year

🏠 Flexible working - you’re trusted to do the right thing and be responsible

🏥 Private Medical Insurance + Life Insurance

🏋️ Discounted gym memberships and cycle to work scheme

🏝️ A paid 6-week sabbatical leave after four years 

👶 26 weeks maternity leave at full pay

💪 An annual self-development budget

🚀 Annual Mission Days festival

🐶 Pet friendly offices 

🏃‍♀️ Lots of fun group activities like yoga, running and boardgame nights 

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Api Documentation Tooling
Markdown
Openapi Specification
Yaml

What the Team is Saying

Lindsay
Surendra
Smrithi
Pavan
Asya
Jennifer
Lauren
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The Company
6,500 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
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