Senior Annuities specialist (M/F)

Posted 3 Hours Ago
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Tunis, TUN
Hybrid
Senior level
Information Technology • Consulting
The Role
Manage and execute payment of patent, trademark and design maintenance fees globally; advise clients on renewal strategy; identify and resolve risks; improve annuity payment workflows; mentor junior specialists and handle client onboarding calls in English.
Summary Generated by Built In

Main Mission

As a Senior Annuities Specialist, your mission is to drive, secure, and optimize the entire renewal and maintenance process for Intellectual Property rights (patents, trademarks, designs) on behalf of our international client portfolio. Beyond operational excellence, you will play a key role in mentoring junior team members (Only applicable to profiles with extensive experience in annuities) and contributing to the continuous improvement of our processes.

Key Responsibilities & Performance Objectives

  • Annuity Process Management:Oversee and execute the payment of maintenance fees to national and international patent and trademark offices (INPI, EPO, WIPO, etc.) while strictly adhering to statutory deadlines. Maintenance fees orders are sent by the swiss team directly to Pavis, not to the different Office
  • Client Relationship & Advisory:Collaborate directly with clients (both men and women serving as IP managers or legal directors) to validate renewal strategies and anticipate their business needs.
  • Risk Management & Compliance:Identify data anomalies, secure critical deadlines, and proactively resolve potential office actions, rejections, or disputes.
  • Process Optimization:Actively participate in the digitization and simplification of payment workflows within our IP management systems.
  • Ability to handle client calls in English (primarily) to clearly explain our annuity management processes during client onboarding.
  • Mentorship & Team Synergy:Support the skill development of junior specialists (Only applicable to profiles with extensive experience in annuities)

Qualifications: Skills & Experience

We are looking for an autonomous, rigorous, and solution-oriented professional capable of thriving in a fast-paced and demanding environment.

-Technical Competencies (Hard Skills)

  • Experience:Minimum of 2+ years of experience ,  of successful experience in IP annuities and renewals management, ideally within an IP law firm or a multinational corporate structure.
  • Legal & Technical Expertise:Comprehensive knowledge of international patent and trademark filing and maintenance procedures (ideal).
  • Tools:Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals (ideal).
  • Languages:Full professional proficiency in both French and English (written and spoken) is essential for communicating with our global networks.

-Core Strengths (Soft Skills)

  • Absolute Rigor:Meticulous organizational skills and strong stress management when dealing with non-negotiable deadlines.
  • Results-Driven Focus:A proactive mindset with the ability to resolve complex issues directly and efficiently.



#NVG_FR



Skills Required

  • Minimum of 2+ years of experience in IP annuities and renewals management
  • Full professional proficiency in both French and English (written and spoken)
  • Ability to handle client calls in English to explain annuity management processes during onboarding
  • Comprehensive knowledge of international patent and trademark filing and maintenance procedures
  • Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals
  • Experience within an IP law firm or a multinational corporate IP department
  • Experience mentoring or supporting junior specialists (for profiles with extensive annuities experience)
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The Company
HQ: Paris
1,279 Employees

What We Do

Questel is a true end-to-end intellectual property solutions provider serving 20,000 organizations in more than 30 countries for the optimal management of their IP assets portfolio. Whether for patent, trademark, domain name, or design, Questel provides its customers with the software, tech-enabled services, and consulting services necessary to give them a strategic advantage. We use state-of-the-art technology such as artificial intelligence, big data, or blockchain, powered by an unparalleled network of international experts, to optimize the maintenance of any IP asset while streamlining the internal processes of our corporate and law firm clientele. These solutions, when combined with our IP cost management platform, deliver clients an average savings of 30-60% across the entire prosecution budget. Beyond IP, Questel’s mission is to facilitate the development of innovation in an efficient, secure, and sustainable way

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